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Nader Hussein, Group After Sales Service Director

Nader Hussein

Group After Sales Service Director·Al Arabia Group

Egypt

Bachelor's degree, Accounting

Work experience

Total years of experience: 31 years, 5 months

Group After Sales Service Director

October 2019 - Present

Al Arabia Group

Cairo, Egypt

October 2019 - Present

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

GCC - Services Manager

April 2005 - August 2018

United Electronics Company "eXtra"

Eastern Province, Saudi Arabia

April 2005 - August 2018

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

PC Clinic Manager

September 2001 - April 2005

CompuMe

Cairo, Egypt

September 2001 - April 2005

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Maintenance Supervisor

January 1997 - September 2001

Apple pie

Cairo, Egypt

January 1997 - September 2001

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Customer Service and Call Center

Senior PC Technician

January 1994 - January 1997

National Group Company - NGC

Cairo, Egypt

January 1994 - January 1997

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Customer Service and Call Center

Education

Ain Shams University

June 1994

June 1994

Bachelor's degree, Accounting

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Olympic Academy for Sports Leader

March 1993

March 1993

Diploma, Tae Kown Do

Egypt

Tae Kown Do Trainer Diploma

Skills

Project Management

Expert

Maintenance Services

Expert

Consumer Retail

Expert

Consumer Electronics

Expert

Computer Maintenance

Expert

Leadership

Expert

Team Management

Expert

Negotiation

Expert

Retail

Expert

Customer Satisfaction

Expert

Forecasting

Expert

maintenance management

Expert

operations management

Expert

problem solving

Expert

Computer Maintenance

Expert

Consumer Electronics

Expert

Consumer Retail

Expert

Maintenance Services

Expert

Project Management

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
Leadership communication
Meirc Training & Consulting
Apr 2015
HPSP Consumer DT&LT Products
HP
Oct 2007
Win eXtra Managers workshop
eXtra Academy
Jan 2007
Managing employee performance
Logic Consulting Group
Dec 2008
Business Priorities
eXtra Academy
Jan 2011
Coaching & supervisory skills
Logic Consulting Group
Nov 2007
Asus Troubleshooting
Asus-Netherlands
Feb 2014
Customer satisfaction evaluation
eXtra Academy
Mar 2009
Emotional Intelligence
Meirc Training & Consulting
Jan 2012
Leadership Development Program
Meirc Training & Consulting
Apr 2011
People Management
Logic Consulting Group
Mar 2006
Professional Interviewing Skills
Mind Merge
Dec 2014

Hobbies and interests

Fishing,Swimming and Tae Kwon Do