Human Resources Manager
Canadian Medical Center - Kuwait
مجموع سنوات الخبرة :16 years, 11 أشهر
Job Summary:
Responsible for developing, implementing and evaluating ongoing HR policies, procedures and processes that support the operations team. Building Salary scale. Selecting, interviewing and hiring employees. Managing insurance policies, Government relations, absences and benefits processing, compensation and employee benefits, payroll, HRIS and general HR operations ensuring that the organization is in full compliance with KLL and MOH regulations.
Duties & Responsibilities:
1. Responsible for developing an international Visiting Doctors program, by headhunting successful and specialized physicians to be part of the program.
2. Build effective working relationships with all stakeholders and external contacts to maximize the effectiveness of the impact of the HR practices on business.
3. Discuss and identify manpower needs for the business functions by working in close liaison with function heads.
4. Generates and Reviews payroll to detect and reconcile payroll discrepancies; verifies payment.
5. Manage employees grievances and investigations, conduct disciplinary actions in compliance with CMC policies & KLL
6. Manages leave absences and payments, end of service benefits & contractual terms amendment.
7. Directs & supervises day-to-day activities of Government affairs (MOSAL, MOH, MOI, PIFSS).
8. Developing and implementing HR Policies and Procedures, Salary scales and Authority Matrix, Performance appraisals and Annual HR work force budget.
9. Applies the Compensation and Benefits guidelines in order to ensure fair and consistent pay practices.
10. Building recruitment strategies to enhance sourcing and selection of candidates, Malpractice and Group Life Insurance policies, travel arrangements of hired & visiting physicians.
11. Coordinates with legal advisors for legal and malpractice cases to avoid any legal impacts on the company operations
Responsible for developing and implementing Human Resources strategies, systems, policies and procedure, managing HR units, employee’s compensation, performance management, manpower planning and pay / benefits structure, personnel records maintenance, training and career development and orientation.
Duties & Responsibilities:
1. Motivates couches and supports staff of the Dept. to create a coordinated team that works effectively to achieve goals and objectives.
2. Manages staff performance and development through performance appraisals cycles.
3. Confers with department heads and supervisors to discuss improvement of work relationships and conditions and to ensure maximum and effective utilization and stability of personnel and support facilities.
4. Conducts the Hospital-wide new employee orientation program to foster positive attitude towards the organization goals.
5. Directs & supervises day-to-day activities of HR units; Government relations, training and development, personnel and payroll, recruitment.
6. Directs & controls the implementation of two new systems; Time & Attendance and Personnel & Payroll system.
7. Attends to all queries raised by employees regarding the payroll and recruitment, government relations
8. Participate as a member of committee in Staff Issues meeting, Recruitment meeting, management meetings & Quality improvement projects and accreditation programs.
9. Revising the HR policies, Preparing 2015 manpower planning / budgeting, Employees Satisfaction surveys.
1. Defines requirements, reviews and recommends processes for the development of Oracle HRMS and Payroll Systems.
2. Reviews payroll to detect and reconcile payroll discrepancies; verifies payment.
3. Performs manual checks on payroll inputs and other data entered by HR staff and updates the system.
4. Reviews overtime report and leave reports to verify accuracy of data-entry and resulting pay implications; follows-up to ensure accurate and complete payroll entries.
5. Responds to payroll related queries of employees and explains payroll and HR policies and procedures as required.
6. Periodically audits accuracy of system data; prepares and enters adjustments in system to correct employee records.
7. Liaises with IT department and Oracle support service providers, to investigate and resolve HRMS issues.
8. Ensures employee files and records are kept up to date; reviews new employee files for completion of all joining formalities, and verifies the accuracy and completeness of all personnel transactions/ documents.
9. Generates various HR based Management reports and presentations including quarterly departmental performance reports, and turnover reports
10. Reviews monthly overtime and staff & team mobile bill reports.
11. Responds to employee queries, handles questions, resolves conflicts and interprets/ administers contracts.
12. Manages all departure formalities of the exiting employees including the End of Service benefit calculations, issuing final payments and conducting staff exit interview.
13. Conducts Oracle Self-Service (SSHR) Orientation on a regular basis.
14. Meets new staff, as required, to address their concerns regarding payroll, residency formalities etc.
15. Periodically provides reports on joiners & separated staff for addition/deletion from NMH staff Group Life Insurance.
16. Reviews Insurance policies and compensations procedures.
17. Ensures timely processing of Insurance renewal and coordinates with the Insurance party and Finance department.
18. Coordinates with staff, when required, to undergo laboratory tests/ medical examinations by the insurance party.
19. Submits requisite staff supporting documents to the Insurance party, when required.
20. Reports and follows up insurance staff claims; related to Group Life Insurance and Incidents Compensation
21. Maintains established departmental policies & procedures, objectives and quality assurance programs.
22. Provides input and assistance for HR projects; maintains documentation of HR processes & procedures and recommends changes.
23. Validates Travel agents and invoices of staff, locum/ visiting, joiners, business trip tickets and hotel accommodation
24. Follows up on all rent facilities, issues memos for payment and ensures that there are no delays
25. Manages the team, conducts staff performance appraisals and takes responsibility for meeting departmental KPIs.
26. Assists Manager-HR in preparing departmental budgetary forecasts.
27. Liaises with Legal department for Labor claims and necessary action through authorized legal attorney.
28. Coordinates with Managed Clinics for Hospital communications and other formalities as required.
- Checking Temporary Labors Attendance sheets, Preparing Overtime report, calculating Annual leave payments and Employees End of Service Benefits (ESB)
- Maintain a record of vacations & sick leave for employees.
- Preparing monthly Employees Deductions Sheets.
- Add / Remove employees to Medical & Life Insurance Policies.
- Arranging of Business trips
- Liaise with recruitment agencies, posting job vacancies.
- Advises personnel on administrative and clerical matters.
- Determines requirements for office equipment, supplies, and space. Plans layout of offices and general requisitions.
- Prepares biweekly agendas.
- Develops, implements and maintains office procedures and work systems to resolve existing problems or to respond to new policies.
- Collects and analyzes data, select relevant information and integrate data into Admin & HR reports; monthly admin & HR report present it to Admin & HR Manager & quarterly reports to CEO.
- Preparing monthly telephone bills, courier’s bills & others.
- Managing custody & assets management.
- Providing Communication Services internally and externally.
- Handling a Variety of insurance policies; workmen compensation, Property all risk, etc…
- Renewing Company contracts, subscriptions, Gov. Certification & ministries registrations.
- Organize Rental & lease Services, follow up & organize company vehicles services & maintenance.
- Arrange & Schedule Transportation & Delivery Services.
- Responsible for Company Security & Control.
- Training arrangements, conferences and events.
- Organize hotel & air ticket booking.
Duties & Responsibilities:
- Sourcing, identifying and selecting suitable candidates according to the client Specifications, agreed timescales and budgets.
- Utilizing executive search method in order to identify top performing individuals focusing on meeting client’s individual cultural and business needs.
- Interviewing candidates, gaining a full understanding of their requirements and suitability for specific roles.
- Ensuring that the candidate is fully prepared for interview before meeting a client.
- Following up with clients handled for scheduling interviews to the selected candidates.
- Searching for foreign Manpower agencies, negotiating contracts’ Terms and conditions to conclude agreements.
Duties & Responsibilities:
- Assist in an induction program in all the property departments and functions.
- Assist the HR manager with all administrative HR related tasks.
- Assist and Prepare subjects as Training and Development function.
- Assist the following up with ministries regarding Visa, passport affairs, civil IDs, and health cards.