Sales & Marketing Manager
Prime Real Estate Co
Total des années d'expérience :23 years, 3 Mois
marketing and sales human resource objectives by recruiting, selecting…
•Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews, implementing production, productivity, quality, and customer-service standards, resolving problems.
•Forecasting requirements for marketing and sales, preparing an annual budget.
•Identifies marketing opportunities by identifying consumer requirements.
•Develop creative messaging and advertising, which help to increase company’s revenue.
•Accomplishes marketing and organization mission by completing related targeted results as needed.
Strategy Development & Reporting
•Provide monthly business reports to Executive Management
•Conduct periodic market research ensuring GAP Corp's positioning and rates remain competitive and present this quarterly as part of the Business Unit reviews
•Develop and maintain effective strategic relationships with other GAP CORP Offices as well as clients ensuring compliance to company and good business practices.
•Assist in resolving ongoing issues with the clients as appropriate.
•Effectively and efficiently manage and direct sales activities to ensure sales targets are met.
•Identify foreseeable operational issues and solutions for Management's information and review
•Communicate company policies, procedures and business ethics with the team.
•Mentor, coach and develop sales team.
•Perform any other tasks as assigned by the line manager
customer service department human resource objectives by recruiting, training, and disciplining employees; monitoring, appraising, and reviewing job contributions
•Enforcing policies and procedures and make the necessary review when needed.
•Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.
•Preparing and completing action plans; implementing production, productivity, quality, and customer-service standards.
•Preparing the yearly targets and budget of the department: follow up with management in implementation process.
•Completing audits; identifying customer service trends.
•Handling face-to-face enquiries, complaints from customers, investigating and solving their problems.
•Implement a Daily, monthly and quarterly reporting system to management.
•Daily follow up for customer service advisor’s performance and competencies.
Marketing & Placement, Corporate communications Dep.
•Developing strategic marketing plan to achieve and meet institutional objectives for products and services.
•Collecting and screening data on the market.
•Develop a strategy for promoting products to Investors and to the response we want in the targeted market.
•Early stage study for products with relevant departments to measure its compliance with client’s desire.
•Implementing a customer contact strategy, aligned to the business goals which include conversion, gaining more customer insight, customer engagement and relationship building.
•Insure a proper documentation, for client’s subscriptions in company’s product
•Conduct a competitor monitoring to analyze their products, strengths and weaknesses and to gain insight into our own.
•Create a market trend analyses to keep company ahead of competition and to consider the needs and interests of our consumers through analysis and feedback.
•Managing company's correspondence related to marketing campaign that includes planning, testing, design, printed material, reporting and optimization.
•Managing company’s website by updating, monitoring and following up the contents.
•Build a professional relation with all media, agencies and printing press.
•Responsible for all printing material execution: annual report, corporate profile, financial reports.
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•Follow up the department sales.
•Maintain stock at the safety level.
•Implementing management sales plan and target.
•Directed team of five sales representatives.
•Applying the highest standard of customer service and clients satisfaction.