Nadia Hawshi

Human Resources Leadership & Strategy
• Led end-to-end HR operations including workforce planning, recruitment, onboarding, role profiling, and job evaluation across all organisational levels.

• Designed and implemented a performance management system incorporating KPIs and behavioral indicators (KBIs), resulting in a 20% improvement in employee productivity and performance outcomes.

• Developed, reviewed, and implemented HR policies and procedures in line with organisational needs and local labor regulations, strengthening governance and compliance.

• Managed compensation and benefits processes, including salary benchmarking, annual salary reviews, and performance appraisal cycles.

• Established structured HR documentation and employee records systems, improving data accuracy, audit readiness, and operational efficiency.

• Actively promoted employee engagement and positive employee relations through transparent communication, fair practices, and people-centered leadership approaches.

• Supported leadership in talent development initiatives, performance feedback processes, and capability-building aligned with business objectives.

• Acted as a trusted point of contact for employees and management on HR matters, employee relations issues, and organisational change initiatives.
Project & Change Management
• Led and coordinated cross-functional projects, applying structured project management methodologies across planning, execution, and delivery.

• Monitored project performance, milestones, and budgets, ensuring alignment with organisational priorities and stakeholder expectations.

• Provided regular progress reporting and insights to senior management to support informed decision-making.
Office & Business Operations
• Oversaw office operations including IT coordination, vendor management, procurement, and contract renewals, achieving a 15% reduction in operational costs.

• Ensured smooth day-to-day business operations while supporting senior leadership with administrative, governance, and organisational requirements.

• Monitored and coordinated multiple projects, managing priorities, schedules, and budgets, achieving a 90% on-time project success rate.

• Supported the CEO with strategic coordination and operational oversight, ensuring seamless interdepartmental workflow and executive decision-making.

• Designed and implemented process improvements to enhance collaboration, efficiency, and communication across teams, contributing to more streamlined operations.

• Collaborated with department heads to support resource allocation, reporting, and performance tracking, strengthening organisational effectiveness.

• Managed high-value projects such as Lebanon Waterfront City (USD 18M) and AUB Irani Oxy Engineering Complex (USD 21M).
• Liaised with stakeholders to ensure adherence to contractual standards and specifications.
• Produced accurate cost estimates, managed payroll systems, and coordinated all project documentation.
• Streamlined administrative functions, reducing reporting errors by 30%.

• Prepared tender packages and negotiated supplier contracts, achieving cost savings of 10%.
• Coordinated tasks across departments to ensure compliance with project deadlines.
• Conducted market research and prepared detailed reports to inform decision-making processes.

• Managed customer accounts, ensuring 100% data accuracy and timely invoices.
• Produced weekly sales and revenue reports for senior management.
• Coordinated salary distribution and maintained high customer service standards.