Villa Manager
Private Residence
Total years of experience :9 years, 2 Months
Managed my own villa after successfully proving myself in larger villa in a team of butlers
- Traveling with principal to various locations worldwide & being on call for last moment travel
- Supervising and assisting trades and housekeeping throughout property
- Providing relaxed cocktail, drink service & official meetings (up to 30ppl)
- Traditional dinners with innovative ideas (up to 30ppl)
- Breakfasts, lunch, buffet, Russian and silver service
- Room service orders/ liaising with kitchen and food runners
- Coordinating with the spa to make appointments for the guests
- Assisting to place and arrange 200+ flowers vases a week
- Showing guests to their rooms/organizing luggage with security
- Assisting housekeeping with packing and unpacking to ensure highest standards
- Liaising with security and valets for guest buggies/cars
- Organising guest laundry
- Knowing guest preferences, allergies, likes and dislikes, and overcoming cultural differences
Scheduling and managing of employees, subcontractors and material coordination
Reporting on budgets and KPIs on a daily, weekly and entire project timeline
Sourcing and negotiating with suppliers for regional and remote areas
Coordinating 30+ projects ($10, 000 - $2, 000, 000, adhered to budgets & timeframes)
Communicating with various stakeholders throughout the project including clients, local and state governments, suppliers, subcontractors, management and employees
Knowledge of legislation and building codes to ensure projects and the team was adhering to this
Booking travel and accommodation for the project team for work on projects, organising schedule and payroll based on vacations / sick days / personal leave etc.
Seasonal position where I rotated through positions on a weekly basis:
- Laundry duties
- Crew mess duties
- Housekeeping duties
- Service duties
- Preparing for buffet dinners (av. 30 ppl)
- Getting yacht ready for owner’s arrival
- Organising & cleaning boat after owners had left
Scheduling and managing of employees, subcontractors and material coordination
- Reporting on budgets and KPIs on a daily, weekly and entire project timeline
- Sourcing and negotiating with suppliers for regional and remote areas
- Coordinating 30+ projects ($10, 000 - $2, 000, 000, adhered to budgets & timeframes)
- Communicating with various stakeholders throughout the project including clients, local and state
governments, suppliers, subcontractors, management and employees
- Knowledge of legislation and building codes to ensure projects and the team was adhering to this
- Booking travel and accommodation for the project team for work on projects, organising schedule
and payroll based on vacations / sick days / personal leave etc.
- Overseeing of tasks for 3 x administration assistants to ensure that all of our KPIs deadlines are met
- General running of the office and assisting the Manager with ad hoc tasks and office management
- Stepping up as 2IC when
Personal Assistant duties inc. letter writing, diary management & ensuring report deadlines are met
- Onsite inspection assistance including taking measurements, writing notes, taking photographs
- Meeting Minutes
- Managing the upkeep of databases
- Calling Real Estate Agents to follow up on sales/leases and creating a good rapport
- Report writing with a focus on formatting word documents
- Using excel to set up valuer calculations (extremely high-level documents & calculations)
- Research of sales and leases for commercial and rural properties for database
Provided valuation coordination including all office support to a team of three directors and
additional valuation staff
- Report formatting and proof-reading
- Quoting for jobs
- General administration duties such as answering phone calls and enquiries
- Travel and accommodation bookings as required
- Ordering supplies for office
- Working with KPIs and tight deadlines to be one of the top performing offices in Australia.
Administrator | Glencore-Xstrata | Ernest Henry Mine| Cloncurry, QLD
for Mining (promotion)
- Provide support to a team of two managers, three superintendents and other mining staff
- Site experience including drive through a mine site with traffic including dump trucks, diggers etc.
- Managing travel & accommodation for entire site including numerous contracting companies (500+
people as Project
Bachelor of Laws completed