System administrator
Proton Medical Care
Total des années d'expérience :16 years, 6 Mois
• Managing Data Centre.
Implemented ERP System for inventory and accounting module.
• Handling all escalated IT issues.
• Managing AWS infrastructure Ec2 Instances, Creating VPC etc.
• Providing Azure Support to the customer Data Center hosted on Cloud.
• Manage digital sales and streaming accounts to improve brand positioning and growth.
• Managing and leading the IT team, delegating tasks and providing guidance and support.
• Overseeing the planning, implementation, and maintenance of the organization
technology infrastructure
• Identifying and analyzing technological needs and making recommendations for upgrades
and improvement.
• Developing and managing IT budgets and ensuring cost-effectiveness
• Ensuring the security and integrity of the organization's data and systems
• Collaborating with other departments to understand their technological needs and ensuring that.
IT solutions.
• Keeping up to date with emerging technologies and industry trends.
• Responsible for providing IT back-end support to the KNPC IT Team.
• Providing onsite technical and system support for clients at KNPC.
• Resident at HOB and on demand give support at other four Sites (MAB, MAA, HOB and SAB).
• Check the BMC Tickets, Incident, Service Request, work order, Assessment.
• and Investigation that was assigned by Site In-change / IT Helpdesk Support.
• Services and take necessary action by following Urgency ID / Priority (Related
• IT task for all KNPC outsourcing Project).
• Ensured that all IT processes complied with ITIL best practices.
• Providing Share drive access to all KNPC users as per KNPC IT policy.
• Managing DHCP Servers.
• Monitoring DHCP Scopes for all KNPC Domain.
• Adding Desktop, Laptop, Network Printers MAC address in Clear Pass manger.
• Installed and maintained client networks and workstations, ranging from very small to large
• (6000+ workstations).
• Managing cache login, shutdown policy from Active Directory.
• Day-to-Day providing telephonic network related support to the users and support engineers.
• Coordinating with KNPC IT management team related to project related activity.
• Monitoring network switches from MEN&MIC application.
• Managing Print server to creating and deleting printers.
• Troubleshooting on technical problems, Help and advice, Maintaining
•Installing, configuring, and maintaining computer systems, servers, and network infrastructure.
• Troubleshooting hardware and software issues and resolving technical problems.
• Managing user accounts and access permissions to ensure security and compliance.
• Monitoring system performance and responding to alerts and notifications.
• Developing and implementing disaster recovery plans and backup procedures.
• Performing regular system backups and ensuring data security and integrity.
• Managing Windows server 2012 R2 Hyper-V.
• Managing network policy using FortiGate firewall.
• Managing active Directory, Users, Computers and Group Polices.
• Creating new Mailboxes for users in exchange 2013.
• Installed and configured IP phones Avaya.
• Documentation of end user details according to ISO Policy.
• Handling All types of IT Projects.
• Responsible for the day-to-day IT requirements of the CSB Users
• Troubleshooting escalated technical problems, Help and advice, Maintaining.
• servers’ desktops applications and Network.
• Responsible for Second-level support for all server related issues.
• Participated in complete infrastructure build, upgrade, migrations.
• Implemented security policies and virus protections.
• Administration of windows servers 2012 R2.
• Implementation of changes on production servers in large private cloud environment.
• Creating new servers in Hyper-V as per new requirement.
• Troubleshoot server hardware issues and work with service providers to facilitate repairs.
• Windows server 2012 R2 Hyper-V virtualization configuration for server.
• Proactively monitor systems’ health by physically inspecting the environment.
• Administer multiple disjoin active directory forests, Domains, DHCP, DNS and
• Various other infrastructure services.
• Managing and configuring Failover cluster for windows server 2012R2.
• Creating windows Boot images and applications deployment.
• Managing active Directory, Users, Computers and Group Polices.
• Creating new Mailboxes for users in exchange 2013.
• Troubleshooting Exchange mail servers related issue.
• Troubleshooting on DHCP, DNS Related issues.
• Inventory and stock management of Hardware peripherals.
• Managing VMware vSphere ESXi Host and virtual ma
• Responsible for the day-to-day IT requirements of the company such as user Management, trouble
shooting, help and advice.
• Maintaining Servers, desktop applications, local area networks, IT security and
• telecommunications.
• Provided design, implementation, administration, and support of windows server 2008R2.
• Support staff and end user with resolution of systems issues, malfunctions, or software problems.
• Architected, installed maintained 2008 server solutions for both production and development
environment, Managed web hosting control panel.
• Managed internal and hosted network infrastructure including firewall, EPBX and switches.
• Implemented Active Directory, DNS, DHCP and File server.
• Configured Local and network printers and FAX Machine.
• Configured and troubleshoot Email and Desktop related issues. Backup
• and restore outlook.pst files.
• LAN Cable testing and Cable crimping Managed CCTV Cameras and DVR System.
• Installed and configured GULF SIP iPhone.
• Adding and Removing New IP Phones and Extensions.
• Provided call Record Data for Call Centre.
• Maintained Documentation of changes regarding users, functions and
• systems.
• Managed web Mail control panel for creating Email accounts.
Provided phone technical support to Customers using VOIP.
• Resolved customer issues within the time frame specified.
• Prepared the environment for deployment of Windows Server 2003/2008.
• Prepared the environment for deployment of Windows Server 2003.
• Created the Forest Root domain, and a Child domain in a production environment.
• Designed, planned, and implemented Group Policy, delegation strategies and OU structure as per
customer provided deployment end user support for Windows XP, MS Office 2003 and other desktop
software.
• Monitored the LAN/WAN network environment including routers, Switches,
• firewalls, and Internet Installed, optimized, and configured new servers and application upgrades in
• existing network environment as per requirements.
• Maintained MS Exchange Server.
• Performed troubleshooting and provided resolutions for server problems.
• Maintained the timely back-up of important data and management resources.
• Coordinate with product developers, software designers, testing and consultants to ensure completion of
project requirements in a timely manner.
• Troubleshoot and resolve Internet, E-Mails related issues.
• Explaining system features and benefits to customers.
• Creating a business case for customers to purchase the company’s services.
• Responding to enquiries and calls for assistance from system users.
ZENITH INFOTECH Ltd offers Remote
Infrastructure Management Services, such as Server Monitoring
Management, Network Device Monitoring-Management,
Exchange and Backup Operations, MS Patch Management, Security Updates, Software Deployment to its Globally
Managed Service Providers (MSPs).
• Administrating and managing the Management Nodes and over 1, 20, 000
• desktops & 30, 000 servers globally. The core responsibility is Backup.
• Operations:
• Proficiency in Administrating and troubleshooting Veritas (Symantec) Backup
• Exec, Windows servers and Mirror Cloud.
• VERITAS BACKUP EXEC: -
• Defining/retention, and Application Compatibility. -scheduling jobs in
• compliance with Job Policies, Media Rotation Policies, Media
• Applying Hot Fixes / Patches (VSS Updates, Windows Service Packs, Tape
• Driver Updates, etc.)
• Installation of Remote Agents, AOFO, Repair-Re-installation of Backup Exec,
• Upgrade, Maintenance Scheduling, etc.
• Handling Veritas Escalated Issues in compliance with SLA/SOP.
• Preventive Maintenance activities which include Microsoft Windows-Office
• Security patches, Security Updates, Anti-Virus solution.
• Server & Active Directory: -
• Monitoring server performance by using SAAZ monitoring tools.
• Troubleshooting of Exchange 2010/2007 Related Issue.
• Troubleshooting - OS, DNS, DHCP, Anti-Virus-related issues.
• Creation & Management of OUs, user accounts in Active Directory.
• Server space utilization monitoring (and clean-up).
• Servers Performance monitoring.
• Installation and maintenance of all systems within a client’s environment.
• MIRROR CLOUD: -
• Daily Chat like Local Mirror Backup not occurring, Remote Mirror Backup not. occurring, Remote Mirror
failure, Snapshot not occurred.
• Support for BMR (Bare metal restore) Creating New virtual machine through the backup.
• Provided 24/7 Support for Europe (Belgium Clients) for Mirror cloud product.
• Handling issues related to it.
• Create Storage Disk (iSCSI) on Private Cloud and give access to servers in the environment.
• Troubleshoot the issues related to iSCSI connectivity, VSS service on the
• server.
• Create Delete and Manage Virtual Machines as per customer requirements
•Providing remote and on-site technical support to end-users in a timely and professional manner.
• Installation Managing-Troubleshooting on Desktop Related issues.
• Manage and Maintain Software, Servers and Workstations Inventory.
• Maintaining accurate documentation of technical procedures and processes.
• Participating in IT projects as assigned.
• Staying up to date with the latest technology trends and best practices in the field
•Provided support for all branch offices across Mumbai.
• Designed and manage multi-office windows, Network with Windows 2003
• Server and Windows XP clients.
• Installation-Managing-Troubleshooting Network Devices.
• Create and Manage User Accounts in Active Directory and give appropriate Directory Access.
• Implementation of Account Policies and Audit policies.
• Troubleshoot and resolve Internet, E-Mails related issues.
• Provided Training and support end users on Windows, Office, Email Clients and Custom Application.
• Installation and support of SAP B1, ERP (3000) Tally Software system user.
• Implementation of LAN & Assigning IP Addresses through TCP/IP service.
• Installing & Configuring Modems, Hubs & Modem.
• Installation of Software and Hardware peripherals.
• Installing & Configuring Local/Network printers and troubleshooting of them on network.
• Trouble shooting of Hardware, Network & Internet problems.
• Providing Technical support & Co-ordination for problems on Network for the users.
• Troubleshooting & maintenance of PCs & Installation of various software.
• Created Users and OUs in Active directory.
Le lien a été supprimé pour non-respect des conditions d'utilisation. Veuillez contacter l’équipe d'assistance pour plus d'informations.