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nadeen alabed, Call Center Agent

nadeen alabed

Call Center Agent·Crystel

Jordan

Bachelor's degree, electronics engineering

Work experience

Total years of experience: 6 years, 1 months

Call Center Agent

June 2020 - Present

Crystel

Amman, Jordan

June 2020 - Present

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

yarmouk university

February 2017

February 2017

Bachelor's degree, electronics engineering

Jordan

GPA (percentage): 70%

GPA (percentage): 70%

electronics eng

Skills

Telesales
Expert
Telesales
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Sales
Expert
Sales
Expert
Presentations
Expert
Presentations
Expert
Teamwork
Expert
Teamwork
Expert
computer skills
Expert
computer skills
Expert
english speaking and writing
Expert
english speaking and writing
Expert
inbound and outbound calls
Expert
inbound and outbound calls
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Communications
Expert
Communications
Expert
Teamwork
Expert
Teamwork
Expert
Hard Work
Expert
Hard Work
Expert
crm
Expert
crm
Expert
Mail
Expert
Mail
Expert
Telesales
Expert
Telesales
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Sales
Expert
Sales
Expert
Presentations
Expert
Presentations
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Training
Call center and customer service
Luminus technical University College
Nov 2020
Communication (kPI)
Umniah company
Feb 2016

Hobbies and interests

reading , writing, watching movies, listening music