Shop Manager
Yellow Pages Lebanon
Total des années d'expérience :5 years, 1 Mois
• 2005-2008 Shop Manager: shop and staff responsibility, coaching, reports ect..
Oct2008-2010
2003-2008
Sales Consultant - Yellow Pages Lebanon
• *Maintain and develop existing and new customers through appropriate propositions and ethical sales methods.
*Handle customers inquiries and concerns promptly and accurately in order to enhance customer satisfaction.
*Promote new products in order to increase market share.
*Participate in all kinds of promotion and commercial meetings exhibitions in order to identify new clients and spread product awareness.
*Closing deals with customers.
*Report market forecast
*Help to identify new markets in order to enhance sales
Manager- Azadea - Le Mall - Beirut - Lebanon
• Ensure shop appearance and standards by following the brands concepts and guidelines.
• Coach and motivate the staff in customer service, product knowledge, Visual Merchandising, sales techniques, and teamwork.
• Follow up and conduct appraisal interviews with the staff and give feedback to the brand manager.
• Keep updated on trends, fashion, products by using all public media and visiting competitors on a monthly basis.
• Daily, Weekly and Monthly reports.
Manager- Accessories, Retail Group - Beirut - Lebanon
• 2003-2005 Sales.
2004-2005 Public relation in the Lebanese University-Fanar
2002-2004 Documentary in the Lebanese University-Fanar
1999-2002 Lebanese Official Baccalaureate in (SE) Sociology Economy