Administration
British American Tobacco
Total des années d'expérience :29 years, 8 Mois
support to division Manager, Marketing Managers, Trade Marketing, Merchandisers', Sales staff.
•Scheduling Events, Product Launch, Presentations, Travel and Hotel Bookings and Visa arrangements.
•Negotiating prices for supplies and other relevant company purchases, procurement, local sourcing of computer peripherals.
•Prepared correspondence and document invoices for clients including materials for payment of clients.
•Performed basic accounting work, petty cash, Management, staff payrolls and preparing all sorts of procedure forms needed for office and filing system.
•Purchase of utilities for office.
•Vendors for Office monthly service.
•Updating of everyday sales.
•Daily routine Administration work.
•Conducted financial activities for monthly reconciliation and to assist with annual budget.
Responded to emails and other correspondence to facilitate communication and enhance business processes
•Transcribed phone messages and relayed to appropriate personnel
•Updated executives on changing business needs by thoroughly documenting internal and client meetings
•Promoted team productivity by keeping supplies organized and well-stocked
•Handled scheduling for executive's calendar and prepared meeting agenda and materials
•Organized and updated schedules for executives
•Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors and President.
•Handled incoming and outgoing mail, Email and faxes
•Filed paperwork and organized computer-based information
•Managed and reviewed filing and office systems
•Screened personal and business calls and directed to appropriate party
•Created and managed office systems to efficiently deal with documentation
•Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
•Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
•Answered high volume of phone calls and email inquiries
incoming calls to internal personnel and departments, routing to best-qualified department
•Delivered clerical support by handling range of routine and special requirements
•Received and routed business correspondence to correct departments and staff members
•Provided clerical support to company employees by copying, faxing and filing documents
•Answered multi-line phone system and greeted callers enthusiastically
•Drafted professional memos, letters and marketing copy to support business objectives and growth
•Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
•Responded to inquiries from callers seeking information
•Interacted with customers by phone, email or in-person to provide information
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