Nadine El-Shafei, Travel Director

Nadine El-Shafei

Travel Director

Maritz Travel Company

Lieu
Etats Unis
Éducation
Master, Business Administration with emphasis in International Business
Expérience
14 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 2 Mois

Travel Director à Maritz Travel Company
  • Etats Unis
  • Je travaille ici depuis mai 2015

Global event management company producing first-in-class meetings, conferences, and incentive travel for Fortune 500 companies.
 Client-facing position with an emphasis on creating a seamless event experience for all attendees.
 Manage 3rd party contractors and suppliers to meet high expectations on tight deadlines.
 Regularly serve as handler to VIP contacts and executives due to strong interpersonal and organizational skills.
 Efficiently manage budgetary decisions with the Maritz account team to adhere to budget.
 Create a calm and professional team environment, fostering trust and open communication.
 Generate efficient and effective problem solving skills by providing solutions in a timely manner to ensure a successful event.
 Manage self-contained projects in conjunction with a larger team.

Sales Associate à Macy's, Inc.
  • Etats Unis
  • octobre 2013 à mai 2015

 Utilized professional and efficient customer service skills through open communication to inspire customer purchases and enhance selling efficiencies.

Travel Consultant à Gulliver's Travel
  • Etats Unis
  • avril 2014 à février 2015

An established full-service travel agency known for its dedicated customer care, individualized international vacations, and destination weddings.
 Demonstrated financial acumen by managing the costs, budgets, and payments of clients.
 Managed customer experience from inception to the finish by planning and organizing itinerary package to determine travel destination, transportation, travel dates, financial considerations, accommodations, and insurance; all while remaining within a finite budget yet maximizing experience.
 Organization for multiple clients at one time, from 20-30 simultaneous projects.
 Collected and processed all payments, receipts, and formal paperwork.
 Conducted site inspections internationally and locally to coordinate and negotiate relations for client discounts and promotional travel incentives.
 Researched and marketed travel destinations via social media and radio ads.

Event Management Intern à The Resort at Port Arrowhead
  • Etats Unis
  • octobre 2011 à février 2012

Mid-sized lake resort known as a destination for both corporate and leisure travelers. Hosts conventions, group meetings and conferences ranging from intimate 20 person gatherings to larger 300 person events.
 Managed catering and banquet events for conferences in attendance of 20-200 guests.
 Created marketing material for social media promotional campaigns and email blasts.
 Produced digital marketing that included promotional videos

Office Assistant à University of Central Missouri Registrar
  • Etats Unis
  • juillet 2009 à mai 2011
Leasing Consultant à Collegiate Station
  • Etats Unis
  • juin 2010 à mai 2011
Hostess Manager à Italian Garden
  • Etats Unis
  • mai 2008 à février 2010

Éducation

Master, Business Administration with emphasis in International Business
  • à University of Missouri St. Louis
  • décembre 2014
Baccalauréat, Bachelors of Science in Tourism
  • à University of Central Missouri
  • décembre 2011

Tests de Bayt.com

IQ Test
IQ Test
Score 135%

Specialties & Skills

Customer Service
Travel Planning
Research
Geography
International Business
Project Management Skills
Organizational Skills
Microsoft Office
Customer Service
Communication & Interpersonal Skills
Research
Teamwork
Leadership
Best Practice Tools

Langues

Anglais
Expert
Arabe
Moyen

Adhésions

IATA
  • Travel Agent
  • April 2014
Honor's College Student Association
  • Honor's College Student
  • December 2007
Finance Association
  • Student
  • August 2010

Loisirs

  • Reading
  • Traveling