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nadine sameer, Credit  Manager

nadine sameer

Credit Manager·Al Zaabi Group

United Arab Emirates

Bachelor's degree, Management

Work experience

Total years of experience: 9 years, 4 months

Credit Manager

April 2017 - October 2019

Al Zaabi Group

Abu Dhabi, United Arab Emirates

April 2017 - October 2019

responsible for recovering any unpaid money that is owed to an organisation from either businesses (commercial collection) or individuals (consumer collection). Credit control jobs can be outsourced or they may be carried out as part of a company's finance or credit team.

Checking customer's credit ratings with banks
Deciding whether or not to offer the credit (can be the tricky part)
Setting up the terms and conditions of the loan
Dealing with internal queries about payments
Ensuring customers pay on time
Negotiating re-payment plans

Company industry:
Management Consulting
Job role:
Finance and Investment

Collection and Recovery officer

August 2013 - September 2016

Abu Dhabi National Bank

Abu Dhabi, United Arab Emirates

August 2013 - September 2016

Company industry:
Banking
Job role:
Customer Service and Call Center

Call Center Representative

June 2011 - August 2012

Abu Dhabi Commercial Bank

Abu Dhabi, United Arab Emirates

June 2011 - August 2012

Company industry:
Banking
Job role:
Customer Service and Call Center

call center agent

March 2008 - June 2010

abudhabi university

Abu Dhabi, United Arab Emirates

March 2008 - June 2010

Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Education

Abu Dhabi University

May 2010

May 2010

Bachelor's degree, Management

United Arab Emirates

management minor marketing

Abu Dhabi University

May 2010

May 2010

Bachelor's degree, Business Administration

United Arab Emirates

Skills

COLLECTION
Expert
COLLECTION
Expert
BANKING
Expert
BANKING
Expert
CASES
Expert
CASES
Expert
ASCP
Beginner
ASCP
Beginner
BASIS
Intermediate
BASIS
Intermediate
OUTBOUND CALLS
Expert
OUTBOUND CALLS
Expert
CREDIT
Expert
CREDIT
Expert
SMS
Intermediate
SMS
Intermediate
UPS
Intermediate
UPS
Intermediate
SETTLEMENTS
Expert
SETTLEMENTS
Expert

Languages

Arabic
Beginner
English
Beginner

Hobbies

  • sports reading