Nadira Begum

Process Associate في EDF Energy

• الهند
• أشغل هذه الوظيفة منذ يونيو 2023

Reporting to the Customer Success Lead as an intern associate at TCS, I gained hands-on experience in the business process service sector, contributing to the streamlined operations and eficient workflows. Additionally, I specialized in pricing team along with billing team support, where I collaborated on pricing strategy development and sales data analysis, driving informed decision making and contributing to team objectives. Through these roles, I honed my skills in process optimization, data analysis, and cross-functional collaboration, laying an excellent foundation for success in dynamic business environment and client/customer satisfaction.
• Supported Sales Team Operations: Provided operational support to the team by managing documentations, meeting deadlines, delivering top notch quality and quantity in production, contributing to streamlined sales processes and enhanced team eficiency.
• Demonstrated Strong Communication Skills: Efectively communicated with internal stakeholders, external clients, and team members to convey complex ideas, and address inquires, fostering positive working relationships and ensuring alignment on project objectives.
• Showcased Problem-solving Abilities: Proactively identifying issues, proposing solutions, and implementing process improvements to overcome challenges.
• Participated in Training and Development: Actively participated in training sessions, workshops, or professional development programs to enhance skills and knowledge to relevant pricing strategies, sales techniques, and business optimization, demonstrating a commitment to continuous learning and growth.