nadira shahab, Consultant

nadira shahab

Consultant

Saray Travel & Tourism

Location
United Arab Emirates
Education
Bachelor's degree, Accounting And Business Sciences
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Consultant at Saray Travel & Tourism
  • United Arab Emirates
  • My current job since December 2015

Saray, was established officially in 2015 being the brainchild of Es Services Inc, a US-based company specialising in travel services and consultation.
With the experience of more than two decades, Saray can guarantee ultimate customer satisfaction when it comes to corporate travel solutions.


Purpose of the Job:

•Hotel Reservation Worldwide
•Managing Contracts with Hotels & Suppliers
•Handling Corporate's & FIT's
•Handling Groups
•Local Excursions
•Escorted Tours (Globus, Cosmos, Emirates)
•MICE

Tour Consultant at Nasser Air Travel & Shipping Agencies – Xperienz Holidays
  • United Arab Emirates
  • December 2015 to November 2015

Xperienz Travel & Holidays is the Leisure Division of Nasser Air Travel & Shipping Agencies who have been the leading travel services provider in the UAE for more than 37 years catering to the high quality travel-related needs of a highly satisfied and expansive customer base. We offer Holiday Packages, Air Tickets, Corporate Travel Services, Inbound related services and much more.

Purpose of the Job:

•Worldwide Hotel Reservation
•Managing Contracts with Hotels & Suppliers
•Worldwide Visa Assistance
•Handling Corporate's & FIT's
•Handling Groups
•Cruise Bookings
•Escorted Tours (Globus, Cosmos, Emirates)
•MICE

Consultant at Tolo Travel & Tours LLC , Dubai (www.tolo.travel)
  • August 2013 to November 2013

Tolo Travel & Tours is a full service travel management company dedicated to provide corporate, leisure and event management services. Established in 2006 and has its offices in UAE, Afghanistan and Pakistan.


Purpose of the Job:

•Worldwide Hotel Reservation
•Managing Contracts with Hotels
•Worldwide Visa Assistance
•Handling Corporate's & FIT's
•Handling Groups
•MICE
•Managing Online Deals
•Managing Social Media Page
•Preparing Packages & Flyers

Office Manager at International Inc
  • United Arab Emirates
  • June 2011 to July 2011

The Roots Int. is a Canada based Relocation Company; they have a dedicated IT department and an E-Learning Department.

Purpose of the Job:

Deals with internal and external clients at all levels via telephone and emails, to ensure successful communication via listening actively. Resolving in-depth queries in a methodical manner, independently and with internal and external business partners to find appropriate resolutions with efficiency and high level of quality.

Front Desk at Musandam Travel & Tourism LLC
  • United Arab Emirates
  • September 2011 to June 2011

an inbound & outbound tourism company established in 2007. They specialize in inbound tourism, having their own infrastructures. The Company is specialized in DMC services in Dubai Emirates & Oman.


Purpose of the Job:

•Handling Corporate & walk in clients
•Hotel reservations.
•Hotel Contracts
•Negotiation skills
•Using online portals
•Handling and arranging various tours & excursions
•Self correspondence
•Generating sales
•Closing the deals
•Typing & posting On line Visa
•Manage routine office administration and self correspondence, filing, archiving and retrieving records, documents and necessary follow up.

Working Contacts:
Maintaining sales with corporates & trade partners. Reporting to General Manager. Updating of company website & social networking.

Project Manager at Aford Infocom
  • India
  • March 2009 to March 2011

Aford Infocom is a complete web solution and E-Commerce Company. They have been in the business for over a decade with strong and impeccable reputation.


Purpose of the Job:

To complete and deliver different projects on time. Attend clienteles including corporate houses, walk-in clients, telephone and e mail enquiries and take care of all to their satisfaction.

Working Contacts:
Maintaining contacts with clients all over the country and creating a database of the same.

Administrator at Softech Products Pvt Ltd
  • India
  • August 2008 to February 2009

Purpose of the Job:

Deal with internal and external customers via telephone and E-mails. Resolving queries independently. Planning and organizing of all office events in a timely and professional manner.

Education

Bachelor's degree, Accounting And Business Sciences
  • at Delhi University
  • April 1999

courses: GNIIT) from NIIT, New Delhi, India. •Basic Ticketing Course from Galileo

High school or equivalent, Software engineering
  • at Delhi University

courses: GNIIT) from NIIT, New Delhi, India. •Basic Ticketing Course from Galileo

High school or equivalent, Software engineering
  • at Delhi University

courses: GNIIT) from NIIT, New Delhi, India. •Basic Ticketing Course from Galileo

Specialties & Skills

Front Office
Customer Service
Multicultural Team Management
Microsoft Office
CLOSING
COMMUNICATION SKILLS
CONSULTING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
MANAGEMENT
MICROSOFT MAIL
QUALITY

Languages

English
Expert
Hindi
Expert
Urdu
Expert