Infrastructure Network Administrator
Chartered Professional Accountants Ontario
Total des années d'expérience :15 years, 11 Mois
• Administering the whole CPA Ontario's IT infrastructure - switches, firewalls, routers, voip, load-balancers, wifi, servers and storage devices (HP, Cisco, Meraki, A10, PaloAlto, Aruba, Avaya)
• Designing and implementing CPA Ontario's network infrastructure from WAN to LAN
• Designing and implementing CPA Ontario's wireless architectures at our both offices (Meraki and Aruba series controllers)
• Designing and implementing PCI compliance topology from scratch
• Monitoring and troubleshooting network issues as they arise using different tools like PRTG, HP IMC and Wireshark
• Worked on OSI layer 2 and layer 3 identifying root cause of outages and implementing measures to restore them at earliest.
• Contributed to the Disaster Recovery and Business Continuity Planning including backups, failover, high availability infrastructure and hybrid public and private cloud.
• Deploy, Configure, Maintain compute on Azure Cloud
• Support O365, Exchange Online, Azure AD, Active Directory, DNS, DHCP, ADFS, VMware
• Worked on several migration projects, CAS servers, Jitterbit Agents, and CRM dynamics365
• Document all network set-ups, and Visio topologies
• Follow both customer and company standard ITIL processes e.g. Change Management.
• Liaise with support teams, working together to resolve customer issues.
• Assist in pricing for the network part of projects.
• Work as part of a team with excellent communication skills.
• Work with clients during all stages of projects.
• Highlight and document all network risks of projects.
• Coach more junior members of staff.
-Administering & designing LANs, WANs internet/intranet, and voice networks.
-Install and configure desktops with windows XP/7/8 and Servers with Windows 2008/2012 platform on client machines as required.
-Designing cable and wireless networks, structure network cabling such as STP, UTP, coaxial etc., Installation and configuration of LAN and wireless networks with active components such as routers, switches, modems, access points, repeaters, patch panel and etc.
-Install, configure, and maintain desktops, laptops and Ethernet networks, network cabling, and other related equipment, devices, and systems such as ESXi server 4.x/5.x.
-Troubleshooting on IT network installation, configuration and administration of Cisco devices - Cisco switches, Routers and Network Protocols.
-Worked in Coordination of team members to decrease key IT problems and completed assigned projects.
-Set up clients on Hyper-V environment with cloud office 365 & admin VMware environment.
-Developed deployment solutions for network technologies, including VoIP (Avaya, Toshiba), VPN, SAN (Dell), switching and routing.
-Responsible for identifying, specifying and verifying networking equipment needs including IP routers and switches.
-Supported clients on Solaris 10 (Unix), adding users, changing passwords, killing processes, printer troubleshooting, installing security patches, & maintenance.
-Assisted the IT team in office wide implementation of Sophos Enterprise (anti-virus).
-Assisted in office wide migration from office 2007, 2010 to Office 365.
-Configuring Cisco & Dell switches VLANS for IP Phones (Trunking, Tagging).
-Communicating and negotiating with users, specialists, other staff and suppliers.
-Network connectivity troubleshooting, ping, tracert, telnet, and monitoring traffic on firewall.
-Provides Office 365 & Sharepoint support to clients.
-Deployed CRM dynamics for programmers, for testing stage.
-Supported websites on Joomla, .NET & Sharepoint.
-Advances troubleshooting of wireless broadband, IP services, personal computers, wireless routers, wireless modems on 4G network.
-Troubleshoot & resolve complex technical issues, such as, computer setup, spyware, domain hosting, email setup, and radio signals.
-Configuring email clients including: Outlook Express 2000/2002/2003/2007. Netscape, Eudora, and Thunderbird.
-Configure VoIP setup on gateways, and CE.
IT Management Degree with Networking Infrastructure and Telecom major.
B.A Diploma