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nafisha tarannum, Catering sales Associate & Reservation Associate

nafisha tarannum

Catering sales Associate & Reservation Associate·Taj Falaknuma Palace,

India

Bachelor's degree, bcom

Work experience

Total years of experience: 11 years, 4 months

Catering sales Associate & Reservation Associate

August 2019 - Present

Taj Falaknuma Palace,

Hyderabad, India

August 2019 - Present

Company industry:
Hospitality & Accomodation

Team Leader

April 2024 - September 2024

Golkonda Hotel-Hyderabad

Hyderabad, India

April 2024 - September 2024

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

customer service manager

August 2021 - September 2022

BMW KUN Exclusive

Visakhapatnam, India

August 2021 - September 2022

Handling customer queries and complaints,
Providing prompt service
Giving product description
Taking valuable feedback from the customers
Handling product to the customer

Company industry:
Automotive Dealership & Distributor

Guest Service Associate

March 2016 - November 2018

The Gateway Hotel (TAJ),

Visakhapatnam, India

March 2016 - November 2018

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Senior Guest Relation Associate

July 2014 - August 2016

Dolphin Hotel,

Visakhapatnam, India

July 2014 - August 2016

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Guest Relation Associate

November 2014 - May 2015

Fortune Select Grand Ridge (ITC),

Tirupati, India

November 2014 - May 2015

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Andhra University

July 2019

July 2019

Bachelor's degree, bcom

India

Frankfinn Institute of Airhostess

May 2015

May 2015

Diploma, Hospitality And Hotel Management

India

St. John's Parish School

January 2011

January 2011

High school or equivalent, schooling

India

GPA (percentage): 75%

GPA (percentage): 75%

Skills

COORDINATING

Intermediate

CULINARY SCIENCE

Intermediate

CUSTOMER SERVICE

Intermediate

IDS SCHEER

Intermediate

MULTITASKING

Intermediate

POSITIVITY

Intermediate

SALES

Intermediate

SELF CONFIDENCE

Intermediate

Languages

English

Beginner

Hindi

Beginner

Telugu

Beginner

Training and Certifications

Training
Aviation and Hospitality
Frankfinn Institute of Airhostess Training
Jun 2014

Hobbies and interests

Art.
Cooking
Playing Badminton,