NAFLA ALI, Admin Secretary

NAFLA ALI

Admin Secretary

Power Engineering Equipment and Establishments

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Leadership and management
Experience
2 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :2 years, 8 Months

Admin Secretary at Power Engineering Equipment and Establishments
  • United Arab Emirates - Abu Dhabi
  • November 2016 to March 2019

Answers incoming calls.
Directs call to customers, staff, or departments through the switchboard system.
Places outgoing calls.
Receives customers messages and deliver the same to the customers.
Provides information about the company services to customers.
Knows what action to take when an emergency call is required.
Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.

General Assistance at Noor Al kaamil Genaral Trading LLC
  • United Arab Emirates - Dubai
  • April 2016 to June 2016

Worked as general assistance who does all tasks in the office, customer services, managing office activities, gathering and recording of company data, finance banking e.t.c

Education

Diploma, Leadership and management
  • at ECMIT
  • July 2014

Distinctions A+

Specialties & Skills

Service Desk
Trade Sales
Administration
Callcenter
Problem Solving, Adaptability, Collaboration, Strong Work Ethic, Time Management, Critical Thinking.
Problem Solving Adaptability Collaboration. Strong Work Ethic. Time Management. Critical Thinking. Self-Confidence. Handling Pressure.
Coordination - Adjusting actions in relation to others' actions
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do
Active Listening - Giving full attention to what other people are saying, taking time to understand
Service Orientation - Actively looking for ways to help people.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Languages

English
Expert
Arabic
Intermediate
Swahili
Expert

Hobbies

  • Managing and organizing, Designing, Makeup artist
    Makeup artist but still i want to go professionally further
  • Travelling, Doing research about confusing matters, reading books etc