Clinic manager
kaya skin clinic
Total years of experience :17 years, 5 Months
1- Month plan (target, stock, reports, staff vacation, worked month offer, machine )
2- Coach employees and Over sees the Team (Trained properly, follow company's guidelines and polices, and SOP)
3- Maintain the service quality starting from soft talk and service provided to clients
4- Payroll function (Staff and Drs incentive)
5- Product tracking (monthly ordering and monitoring expiry date for stock and control on the consumable)
6- Resolving the clients complain and guarantee clients satisfaction
7- Training new joining managers and client coordinators
8- Interviewing prospective employees (Hiring & terminating)
9- Review the clinic financial status, budgetary and production goals
10- Running advertisements to help business
11- Presentation to review previous month and plan to improve all the weakness verticals and review strength verticals
• Receptionist & office administrator
• Secretarial duties
• Correspondences via email
• Accounting
• Marketing - brochures
• Dealing with customers