ناجى شاكر سرجىوس سرجيوس

Tourism Manager في Planet Tours & Travel

• مصر - القاهرة
• يناير 1992 إلى فبراير 2013

2010 - Till now - Planet Tours & Travel
Tourism Manager
 Duties included negotiation of contracts and agreements with suppliers, research and development of new innovative creations to incorporate into traditional programs, as well as other tasks related to operation. development of domestic and international packages by visiting destinations and suggesting interesting travel routes or places of interest;
 designing flexible tour packages to meet the needs of different clients;
 Assist in marketing to existing and new clients internationally.
 Incentive & conferences handling as well as quick trips, negotiate with clients for the use of facilities for special convention, banquets, receptions, memorial gifts and other functions
 Handling all clients' requests, rate negotiations, as well as all other operation aspects
 Reply and resolve all clients complaints
 Suggest and implement new programs and methods to increase quality and revenue

2010 - Paradise Inn Hotels
\{Metetropole-Windsor place-Maamouram beach resort\}
Assistant Area Director of Sales& Marketing \{Travel & Corporate\}
 Duties included negotiation of file holder, market chair,
Create new contracts and agreements with agents',
 Assist in marketing & Exhibitions to existing and new clients internationally.
 Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
 Handling all clients' requests, rate negotiations, as well as all other operation aspects
 Suggested and implements new offers and methods to increase quality and revenue
 Reply and resolve all clients complaints

2007-2009 - Stylish Holidays Travel
Contracting & Reservation Manager
1999-2006 Sylvia Tours Egypt
Tour Operator (incoming) and Assistant Marketing Director
1996-1999 Sylvia Tours Egypt
Tour Manager
1992-1996 South Sinai Travel
Tour Leader
As above.