HR Business Partner
AD Ports
مجموع سنوات الخبرة :16 years, 5 أشهر
Highlightsu**
• Assisted in the designing and implementation of a comprehensive HR policy, defined procedures and monitored the level of compliance to improve HR performance.
• Systematically executed management-approved HR projects with the aim to set-up robust systems and developed a clear interface to analyze the effectiveness of HR processes in conjunction with achievement of overall business objectives.
Key Responsibilities u**
Strategic HRM
• Evaluate organizational requirements, design HR plans & programs to fulfill requirements of recruitment, training, performance management, variable pay implementation and talent retention.
• Manage employee benefits & compensation, and promotions and relocation.
• Implement attrition control programs through establishment of a clear internal communication network and development of a mentoring culture.
• Focus on improvement in working conditions, enhancement in rewards, compensation and benefits in tune with business accomplishments and provide excellent opportunities to employees for promotions.
Performance Management & Talent Development
• Manage employee performance, provide adequate tools for capability building through intensive training sessions and on-the-job coaching, and incentivize performances.
• Provide regular feedback on employee performance, conduct in-depth performance appraisals, and suggest areas for performance improvement.
• Implement a rewards & recognition policy to acknowledge employee contribution, define crucial stages in business / service delivery that affect profit figures and handle problems arising out of inconsistent performance.
HR Analytics & Management Reporting
• Generate progress reports, departmental performance and business reports to submit to the senior management for review and recommendation.
• Provide HR related statistics, employee turnover ratios and HR programs.
Organizational Development
• Assess modifications made to business processes and actively manage change to stabilize operations.
• Establish and encourage a progressive corporate culture, study best practices applied globally, and execute productivity enhancement and employee engagement programs in accordance with management guidelines.
• Ensure active participation of employees in operational projects.
Designation Chronologyu**
• Dec 2012 - Dec 2013, HR Operations Manager
• Jan 2007 - Dec 2010, Public Relation Supervisor
• Jan 2006 - Jan 2007, Recruitment Officer
Highlightsu**
• Collaborated with senior personnel to design key HR systems, policies and procedures, supervised the implementation of HR missions in line with business objectives and management instructions.
• Created internal reporting and monitoring systems, monitored payroll, customized HRIS to suit organizational requirements, updated employee information, preserved (on-file) applications received from candidates and maintained policy documents and employee code of conduct.
• Designed the HR manual and employee guidebook; communicated accurate interpretations to staff members in case of disputes, dissatisfaction and performance problems.
• Ensured adherence to corporate governance norms, labor laws and HR policy & procedures to eliminate legal hassles and expenses on penalties / fines.
Key Responsibilities as HR Operations Manager u**
Human Resource Management
• Coordinated administration and documentation for company projects, sourced manpower, and liaised with government agencies to meet required compliance.
• Assisted the senior management in strategic HR decision-making, succession planning, reporting structure modifications, corporate hierarchy and supported final implementation tasks.
• Planned recruitment, screened applications received, scheduled interviews, notified the interviewing panel; communicated with the candidates until the completion of the recruitment process.
• Prepared the induction schedule and completed employee on-boarding activities.
• Handled formalities of government and labor law enforcement agencies including nationality & domicile details, visa status, immigration procedures, pension & gratuity records and relocation arrangements for new hires.
• Managed retirement compensation settlement, liaised with government authorities in the region (UAE & GCC) to administer pension schemes, verified payments transferred to respective employee accounts, processed deduction from salaries and finalized employee separation remuneration in prescribed formats complying with rules and regulations.
• Addressed employee dissatisfaction, resolved interpersonal problems, initiated actions against employees at fault, and developed a grievance management mechanism to record details of proceedings for future reference and reduced recurrences.
• Held meetings at regular intervals with departmental managers, supervisors and coordinators to communicate policy decisions, business plans and management guidelines, and ensured changes were uniformly implemented across the organization.
Administration
• Rectified / updated employee records in the internal HR modules along with communication of changes to statutory bodies governing pension, gratuity and employee insurance.
• Maintained personnel records, employee information including personal details, promotions, transfers, professional development, disciplinary action taken (if any) and nominee details for insurance and compensation settlement.
• Systemized monthly attendance, leave pay; notified senior managers in case of problems in attendance and reporting punctuality.
• Assisted the accounting & finance department in processing payments for utilities that included telephone bills.
Key Responsibilities as Public Relation Supervisor u**
• Assisted in the public relations strategy formulation, designed campaigns and promotional propaganda, and created a positive corporate image of the company in the public sphere.
• Attended trade events, industry seminars and conferences, and developed contacts for increased business development opportunities.
• Responsibly managed activities of the department in the absence of the Section Manager, handled incoming communication, directed mails / posts to the appropriate departments and maintained accurate records.
• Monitored outbound communication in the form of mailers, mass emails, pamphlets and brochures, sought approvals from the department head on message content and timing.
• Ensured proper record-keeping, assisted the accounting & finance team in the preparation of functional budgets, vouchers and invoices and archived important financial and marketing / PR records for future reference.
• Liaised with media persons as the key point of contact, communicated public announcements and tracked company news, market share, prices and updates in newspapers, magazines and other electronic media.
• Completed administration activities, handled third-party payment processing, monitored adherence to contractual terms & conditions and exercised effective budgetary control.
Key Responsibilities as Recruitment Officer u**
• Gathered recruitment requisitions from various departments across the organization, planned phase-wise recruitment, invited applications, assessed candidates against eligibility norms for all vacancies and scheduled interviews of qualified candidates.
• Conducted aptitude tests at assessment centers, interacted with HR consultants / experts on the interviewing panel and conducted interviews.
• Recorded details of interview proceedings, noted recommendations of the panel and submitted final selection reports to the management.
• Verified academic and professional credentials of selected candidates, contacted references as part of the authentication process and forwarded offer letters to candidates.
• Prepared employment contracts in the prescribed format, completed on-boarding formalities and prepared the employee induction & training plan.
• Coordinated with in-house personnel, external speakers and management experts, organized training sessions and provided job-specific training.
• Meticulously managed relocation paperwork and verification, employee visa formalities, arranged accommodation and commute for new employees; explained salary structure, deductions and insurance coverage along with leave policy, organizational rules & regulations and communicated performance expectations.
Previous Assignments u**
• Jan 2004 - May 2006: Senior Statistical Researcher, Abu Dhabi Seaport Authority (Zayed Seaport)
Tasks handled: Statistical research, data collection, interpretation and analysis, report generation & presentation, customer interaction, internal database management
• Aug 2001 - Jan 2004: Employment Officer, National Human Resource Developing and Employment Authority (TANMIA)
Tasks handled: Recruitment & selection, database management, job fairs participation, administration, manpower agencies liaison