Nahla Ali, Credit analysis

Nahla Ali

Credit analysis

Lead foundation

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Credit analysis at Lead foundation
  • Egypt
  • My current job since June 2016

• I am responsible for the introduction of all customer data to see the credit situation and detect the indebtedness of their own.
• Conducting a research on the financial condition of the loan applicant, evaluating his audit, his debt and his ability to repay the loan.
• Is conducting a risk assessment and analyzing various types of loans from clear proposals to complex ones
• Complete credit documents and loan
• To find out your status and credit rating if allowed would advise giving them credit facilities available to them in the allowable limits.
• Giving advice and guidance on product selection to customers.
• Answering queries from customers.
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Tele Sales at Barclays Bank
  • United Arab Emirates
  • My current job since January 2013

Increased customer satisfaction level through sound business acumen.
•Executed all aspects of customer relationship management successfully.
•Giving advice and guidance on product selection to customers.
•Answering queries from customers.
•Meet all targeted levels of key performance Indicators (KPIs) and service Level Agreements (SLAs) whilst achieving the highest level of customer care.
•Coordinate with required departments to achieve customers' demands.

Customer Care Representative at A To z company
  • Egypt
  • May 2011 to August 2018

• Word processing, typing & IT skills.
• Ability to maintain filing systems, manage diaries and any document controlling skills.
• Meeting and greeting clients and visitors to the office.
• Typing documents and distributing memos.
• Supervising the work of office juniors and assigning work for them.
• Handling incoming / outgoing calls, correspondence and filing.
• Raising of purchase orders and invoice tracking.
• Creating and modifying documents using Microsoft Office.

sales at Auto Samir Rayan
  • Egypt
  • January 2012 to March 2012

• Customer Care Representative Receive inquiries answer them and log them on the system.
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• Responding to incoming email and phone enquiries;
• Acting as a contact between a company and its existing and potential markets;
• Negotiating the terms of an agreement and closing sales;
• Gathering market and customer information;
• Representing their company at trade exhibitions, events and demonstrations;
• Challenging any objections with a view to getting the customer to buy;
• Advising on forthcoming product developments and discussing special promotions;
• Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
• Liaising with suppliers to check the progress of existing orders;
• Checking the quantities of goods on display and in stock;
• Recording sales and order information and sending copies to the sales office, or entering figures into a computer system;

Accountant at United for rent car company
  • Egypt
  • October 2011 to December 2011

I am responsible for All bills and the expense of gasoline consumption for the collection of cars.

Education

Bachelor's degree, Accounting
  • at Cairo University faculty of Commerce
  • May 2013

•جيد

High school or equivalent, قسم ادبي
  • at مدرسه بأوقاف
  • May 2010

جيد

Specialties & Skills

CUSTOMER SATISFACTION
CUSTOMER SUPPORT
CUSTOMER RELATIONS
CLOSING
ACCOUNTANCY

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Read and volley ball