Assistant Category Manager
Trolley General Trading Co.
Total years of experience :12 years, 7 Months
Roles & Responsibilities
• Plan and develop merchandising strategies that balance customers' expectations and the company's objectives.
• Analyse sales figures, customers reactions, and market trends to anticipate product needs and plan product
ranges/stock
• Maximise customer interest and sales levels by displaying products appropriately
• Monitor stock movement and consider markdowns, promotions, price changes, clearouts etc.
• Remain up to date with the industry's best practices.
• Training & Development for all Associates/Managers/Area Managers .
• Conduct HAACP Audits
• Conversant on the latest trends in food nutrition for our target audience and contribute to the ongoing nutritional developments.
• Constantly review the product range to ensure that all key quality standards are maintained
• Management of all operations for ICEE
• Working with various stakeholders to ensure business plans are effectively rolled out
• Oversees effective implementation of programs and systems at the store level
• Execute local consumer marketing programs to increase the traffic to all sites & drive sales
• Ensure all H&S & Loss Prevention policies are adhered to
• Monitoring the implementation of the commercial, marketing, and communication
• Be always aware of new concepts, and trends and be creative.
• Be proactive in improving the revenue.
•managing the operations of all Food
Service outlets to deliver an excellent customer experience. You will also be required to manage, train, and develop team members and work within all budgeted guidelines.
• Responsible for performing the
highest standards on reaching the yearly budgets (with the finance team).
• Manage all Food Service Outlet operations
• Work with department representatives for Special Events, working each particular event as the departmental duty manager
• Maintain exceptional levels of customer service
• Ensure compliance with brand standards
• Recruit, manage, train, and develop the Food Service team
• Manage Customer queries in a timely and efficient manner
• Work within budgeted guidelines with Food Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of the Food Service team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with Managers under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships by analyzing sales
figures, customers reactions, and market trends to anticipate product needs
• Collaborating with suppliers & distributors
• Line Manager to all Fresh Food Team
1- Responsible to be the first point of contact and to fulfill a coordinator function, dealing with all incoming correspondence, responsible for managing and responding to all incoming calls / emails from suppliers, staff, stores and internal as well in a timely manner.
2- Negotiating with suppliers in discount, contracts and finalizing the deal.
3- Support my manager in liaising with suppliers regarding shop services and in sourcing best value goods, ensuring that best practice and purchasing processes are always adhered to.
4- Manage and maintain effective filling system.
5- Extract data and provide timely reports.
6- To ensure that i am always familiar with work within the policies and procedures.
7- Carryout specific Retail / Purchase projects as requested by and headed up by my line manager.
8- Schedule appointments between my line manager and suppliers or individually with suppliers.
9- Handling all the legal documents between my company and second party.
10- Responsible for all official documents required in any incoming shipment.
11- Receiving samples from suppliers to attention to details and record keeping.
12- Personable and approachable with strong relationship building Skills.
13- Preparing Purchase Orders if required to maintain availability across all locations.
14- Responsible to Transfer Stocks from the warehouse to the locations with the missing lines if any.
15- Responsible to be the point of contact between the suppliers and the stores.
16- Responsible to communicate with the Suppliers to maintain availability of the Direct Store Delivery.
17- Coordination with the Operation Team to ensure Planogram and Store Range.
1- Responding to all incoming calls & emails.
2- Manage and maintain effective filling system.
3- Schedule meetings between my line manager and other departments / customers.
4- Preparing all the documents required for any L.C & L.G to be submitted to the bank.
5- Preparing all the documents required for renewing any visa / work permits to our labors.
6- Preparing all the documents required to export any shipment from my company to different countries.
7- Helping HR department in the salaries.
8- Helping other department to achieve their targets.
9- Making all the Arabic & English letters to any Governmental Entity.
1- Responding to all incoming calls & emails.
2- Preparing all the contracts between my company and second parties.
3- Responding for all the collection of the due amounts on all our customers.
4- Scheduling meetings between my line manager and second parties.
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• Higher Technological Institute -Tenth of Ramadan city, Egypt, Class 2010 B.Sc. in the Electrical & Computer Engineering Major: Electrical Engineering Minor: Electronics & Communication Engineering Graduation Project:- Project Name: Home Automation System (HAS) . Grade: Excellent Project Subject: Remotely accessing and controlling up to four devices from outside the house or the small office using the telephone line.
• September 2000 - August 2003 High School Canal Language School, Maadi, Cairo, Egypt.