Naif Al-malki

Ensure efficient customer service is provided to all employees regarding day to day policy queries and management of personal, employment, leave and compensation data.


- Manage and oversee payroll in coordination with finance and ensure adherence to the applicable policies and procedures of the company.
- Ensure disciplinary processes are followed and understood and conduct investigations related to conduct or discipline when applicable.
- Assist in the development of the department’s annual business plan, KPIs and budget
- Assist in the development and Implementation of policies, procedures, and operational standards for the function in line with the departmental policies and procedures
- Manage coordination with Recruitment to perform pre-employment activities, issue welcome letters, and conduct induction for new hires
- Manage verification and submittal of payroll and liaise with Finance for payments

HR Generalist
(August 2010 - to date)

In this role I got engaged in different areas of HR, from recruitment, selection, then in charge
of Qatarization, and now taking care of employee relation and personnel services.

Handling the employee relation role; personnel services, assists employees in their daily HR requests,
process leave requests, letters, new hire agreement and termination.

Maintain a general good relation with the employees
- In charge of preparing all related paper work, draft offer, employment agreement, on boarding for all new hires.
- Handle the Termination of employment contracts and process all exit procedure.|
• Resume: First name hidden Last name hidden
- In charge of the Qatari Pension reports, maintain, and process the monthly payment reports.
- Assist in preparing slides for Quarterly Qatarization Committee.
- PeopleSoft data base - associate administrator- HR data base.
- Recruitment and selection for Qatari and non Qatari hires; technical and non technical.
- Working with recruitment agents to assist the different company areas to fill their man power needs.
- Look over all the personnel files & provide support as and when required.
- Assists HR manager and head of recruitment to identify new job opportunities for Qatari graduates.
- Assists head of recruitment by handling some of his duties while on leave.


Work Assignment: (April 2012- July 2012) Tatweer Petroleum -
Kingdom of Bahrain.

I was sent to Bahrain to assist our joint Venture Tatweer Petroleum in their Job description
project, the goal was to unify all the templates and standardize the JD in all departments.



Documentation Administrator
- Previous role - (July 2005 - to Sept 2008)

During this period I managed to rise the quality and quantity of the work we provide
significantly, as well as earning the trust of management.


- In charge of all company's related matters in Immigrations, visas, and labor department requests.
- I started as individual contributor, later on I was given the opportunity to lead the administration
area of my team.
- We managed to shift a big percent of our daily paper work into electronic copy which saved us
time as well as saving unnecessary paper, I addition to improve the output quality.
- We have created an electronic file for each employee that contains copy of his/her important
documents as well as the history.


Other Activities with Oxy:

- I have suggested that Oxy brochures should look different and unique, therefore I took part in
taking the shooting on-shore and offshore. In addition to the photos have been used in the new
brochures, there are several photos also has been chosen in the Annual corporate report and
other publications.

- Used to be a team member in the company's events committee that facilitate and plan the
company's event; fun day, Gala Dinner and other events.

Work Assignment: (April 2012- July 2012) Tatweer Petroleum -
Kingdom of Bahrain.

I was sent to Bahrain to assist our joint Venture Tatweer Petroleum in their Job description
project, the goal was to unify all the templates and standardize the JD in all departments.

Documentation Administrator - Previous role - (July 2005 - to Sept 2008)
Occidental Petroleum of Qatar OXY.

During this period I managed to rise the quality and quantity of the work we provide
significantly, as well as earning the trust of management.


- In charge of all company's related matters in Immigrations, visas, and labor department requests.
- I started as individual contributor, later on I was given the opportunity to lead the administration
area of my team.
- We managed to shift a big percent of our daily paper work into electronic copy which saved us
time as well as saving unnecessary paper, I addition to improve the output quality.
- We have created an electronic file for each employee that contains copy of his/her important
documents as well as the history.


Other Activities with Oxy: - I have suggested that Oxy brochures should look different and unique, therefore I took part in taking the shooting on-shore and offshore. In addition to the photos have been used in the new
brochures, there are several photos also has been chosen in the Annual corporate report and other publications.

- Used to be a team member in the company's events committee that facilitate and plan the company's event; fun day, Gala Dinner and other events.

Customer Service Agent
(July 2001- May 2005)

I joined Qtel for four years. I still bet that it was my best times and indeed it was the best
career I have ever got. From a cashier in 2001 I went all the way to administrate a small
branch. I managed to transform the high amount of complaints against that branch into customer satisfaction and earned customer loyalty in my branch.


- Day to day customer service care; billing, payment, assistance.


- progress at work to become a branch supervisor - small branch- - became an IT coordinator; coordinate the customer's service IT issues to follow up and solve their
issues and requests.

Other Activities in QTEL
- day
Plan and arrange fun-day events for the Customer Service department.