Technical Support
Horizon
Total des années d'expérience :6 years, 6 Mois
Provide help desk support to local and remote user.
Assist end user via telephone, email and in person.
Managing and resolving day to day IT service requests using IT helpdesk portal .
Provide database helpdesk for end user by sql
Software developer
Two-month summer training program at Horaizon company in Riyadh. During
the training period, I have worked on the following:
• Program Designing
• Program Coding
• Quality Assurance
Graduated from King saud university with a BS in a software engineering Course taken include software design,software architecture and software testing and validation