Naim Mustafa, Business Consultant

Naim Mustafa

Business Consultant

NC Financial Service, Inc. / Jackson Hewitt Tax

Location
United States - Illinois - Chicago
Education
Master's degree, MBA with Concentration of Project Management
Experience
26 years, 10 Months

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Work Experience

Total years of experience :26 years, 10 Months

Business Consultant at NC Financial Service, Inc. / Jackson Hewitt Tax
  • United States - Iowa - Cedar Rapids
  • My current job since November 2012

• Translating, simplifying, communicating, analyzing, and managing business requirements.
• Financial business responsibilities by financially support the business, this includes documentation of financial procedures and main point of coordination for all financial aspects related to assigned clients, and analyzes client contracts to ensure system set up is accurate and most efficient
• Provides support to client, financial and business managers for client forecasting, analysis and reporting
• Collaborates with client and business finance leads to research and resolve outstanding accruals related to missing revenue
• Ensuring sufficient evidence, project setup and maintenance, and reviewing calculations.
• Understands client agreements and applies understanding to revenue processes.
• Educate Clients on GAAP requirements of the engagement

Franchise Owner at Page Plus Cellular
  • United States
  • November 2012 to October 2014

• Prepare and coordinate deliverable and presentations to clients, ranging from product deployment, development, training, and overall project workflow.
• Establish relationships with current clients to continuously improve the customer experience and overall solution.
• Coordinate with software development and IT teams on new product releases and defect resolution.
• Work with management team to identify and evaluate new market, new target clients.
• Work with management team to develop and implement strategic sales plan.
• Identify and evaluate specific new profitable business opportunities.
• Achieve own sales target and lead team to achieve team target and/or overall company target.
• Initiate and complete proposals and presentation for new business opportunities.

Business Consultant at Dunkin Donuts
  • United States
  • July 2013 to December 2013

• Solve issues, create value, maximize growth and improve business performance by using my business skills to provide objective advice and expertise and help an organization to develop any specialist skills that it may be lacking.
• Help with the strategy, structure, management and operations of an organization.
• Identify options for the organization and suggest recommendations for change, as well as advising on additional resources to implement solutions.

Business Owner at Villa Roma Restaurant
  • United States
  • October 2009 to September 2012

• Translating, simplifying, communicating, analyzing, and managing business requirements.
• Financial business responsibilities by financially support the business, this includes documentation of financial procedures and main point of coordination for all financial aspects related to assigned clients, and analyzes client contracts to ensure system set up is accurate and most efficient.
• Provides support to client, financial and business managers for client forecasting, analysis and reporting.
• Collaborates with client and business finance leads to research and resolve outstanding accruals related to missing revenue.
• Ensuring sufficient evidence, project setup and maintenance, and reviewing calculations.
• Understands client agreements and applies understanding to revenue processes.

Business Consultant at Holiday Inn Express
  • United States
  • July 2011 to December 2011

• Solve issues, create value, maximize growth and improve business performance by using my business skills to provide objective advice and expertise and help an organization to develop any specialist skills that it may be lacking.
• Help with the strategy, structure, management and operations of an organization.
• Identify options for the organization and suggest recommendations for change, as well as advising on additional resources to implement solutions.

Instructor at American Academy for Hotel Management
  • Jordan - Amman
  • October 2007 to September 2009

• Provides competency-based education which aligns with the EDMC model of curricula as well as supports the EDMC style of system delivery.
• Designs and delivers class instruction through the development of instructional plans to meet course competencies, the development of activities which support lesson objectives.
• Enables the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation.
• Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success.
• Promotes student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process.
• Manages the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies.
• Contributes to a learning culture by participating on curriculum and system task forces, supporting local campus events such as orientation and graduation, and participating in various other workshops and meetings.
• Relates professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.

Business Owner at FNS Real Estate Development, Inc.
  • United States
  • March 2001 to September 2007

• Maximize total return for each assigned asset through the analysis of property efficiencies and identifying opportunities for improved performance
• Work closely with third party property managers and leasing agents to provide direction for and oversight of business plans, budgets, forecasts, leases, analysis and approvals
• Negotiate third party contracts
• Manage cash flow, distribution analysis and investment projections
• Develop and distribute periodic asset management reports to investors, consultants and other partners
• Provide pre-acquisition input and assistance in due diligence process, including review of financial and operational assumptions, and supporting the effort of originating and negotiation of debt financing
• Model full life cycle financial analysis for each asset from acquisition through disposition.
• Manage coordination of post-acquisition activities and integration of asset into the firm’s ownership portfolio
• Oversee asset disposition process

Business Owner at Nicamex Telecommunications, Inc. DBA / POS System
  • United States
  • May 2003 to December 2006

• Empower the sales team to deliver the exceptional customer experience
• Working to create a consistent image and optimistic mood in the store
• Mentor, educator and coach, you develop creative ways to encourage my team to meet sales goals and turn out a top-notch performance every day
• Maximize company sales growth and profitability by leading the store sales team in delivering an engaging experience to every customer, every time.
• Authorize and hold the sales team accountable for making timely decisions on customer issues
• Maintain a strong, visible and positive presence on the sales floor and throughout the store
• Lead by example and maintain a sense of professionalism at all times, achieve and maintain store sales and service goals and standards
• Manage all aspects of performance and development of the sales team to encourage professional growth
• Train and develop sales associates in all operations, sales skills, customer service skills and product knowledge
• Ensure the store Point of Sale (POS) system and related equipment is in working order and act as a liaison to necessary parties if service or assistance is needed
• Participate in ongoing training regarding technology upgrades and new systems

Business Owner at Full Moon Italian Restaurant
  • United States
  • July 1997 to February 2001

• Translating, simplifying, communicating, analyzing, and managing business requirements.
• Financial business responsibilities by financially support the business, this includes documentation of financial procedures and main point of coordination for all financial aspects related to assigned clients, and analyzes client contracts to ensure system set up is accurate and most efficient.
• Provides support to client, financial and business managers for client forecasting, analysis and reporting.
• Collaborates with client and business finance leads to research and resolve outstanding accruals related to missing revenue.
• Ensuring sufficient evidence, project setup and maintenance, and reviewing calculations.
• Understands client agreements and applies understanding to revenue processes.

Education

Master's degree, MBA with Concentration of Project Management
  • at Keller Graduate School of Management
  • December 2016
Bachelor's degree, Technical Management
  • at DeVry University
  • June 2014

Specialties & Skills

Project Management
Customer Service
Human Resources
Financial Management
Leadership
Microsoft Office
Quick Books
Training Management

Languages

Arabic
Expert
English
Expert

Training and Certifications

CCNA / Data Center (Certificate)
Date Attended:
August 2015
Valid Until:
August 2018
Customer Commitment by Liberty Tax Service (Certificate)
Date Attended:
December 2012
Valid Until:
January 9999
Managing Front Office Operations by American Hotel & Lodging Educational Institute (Certificate)
Date Attended:
September 2006
Valid Until:
January 9999
International Hotel Management by American Hotel & Lodging Educational Institute (Certificate)
Date Attended:
September 2006
Valid Until:
January 9999
Food and Beverage Management by American Hotel & Lodging Educational Institute (Certificate)
Date Attended:
September 2006
Valid Until:
January 9999
Operations Management by Liberty Tax Service (Certificate)
Date Attended:
May 2012
Valid Until:
January 9999
Hospitality Sales and Marketing by American Hotel & Lodging Educational Institute (Certificate)
Date Attended:
September 2006
Valid Until:
January 9999
ServSafe Management by National Restaurant Association (Certificate)
Date Attended:
July 2013
Valid Until:
July 2018
International Human Resource Management by American Hotel & Lodging Educational Institute (Certificate)
Date Attended:
September 2006
Valid Until:
January 9999
Restaurant Operations by Dunkin Brands (Certificate)
Date Attended:
July 2013
Valid Until:
January 9999
Prepare Tax by Internal Revenue Service (Certificate)
Date Attended:
November 2012
Training and Development for Hospitality Industry by American Hotel & Lodging Educational Institute (Certificate)
Date Attended:
September 2006
Valid Until:
January 9999

Hobbies

  • Scores, Swimming, Running.