Nairy Jivanian, Marketing Communications General Manager

Nairy Jivanian

Marketing Communications General Manager

ELBAT CJSC ‐ Lead Acid Battery Manufacturer

Location
Armenia
Education
Bachelor's degree, Business Administration
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Marketing Communications General Manager at ELBAT CJSC ‐ Lead Acid Battery Manufacturer
  • Armenia
  • January 2012 to January 2015

Appointed to lead the entire marketing function through a turnaround. Majority of responsibilities involved development and implementation of annual marketing plans that resulted in consistent sales increase both in the local and international markets. Compared to year 2014, sales have risen by 15% a positive performance becoming profitable by 2018.

Duties included development and implementation of:
- Ongoing local and international customer/market research and demographic profiling designed to
improve results in sales performance/ activities and capitalize on unmet market needs.

- Global operating network, earning the trust of original equipment (OEM) and aftermarket clients
through strong presentation and negotiating skills.

- Key networks of high level contacts nationally and internationally, industrial groups, key business
associations/ organizations.

- Distribution channel management strategies.

- Rebranding corporate image.

- Customer loyalty programs and retention strategy.

- Successful launch of two new products.

- Media strategies to improve efficiency and accelerate sales growth and profitability.

- Catalogs, user manual, warranty cards, commercial materials that enhanced the sales reps' understanding of product features and helped them sell more effectively.

- Exhibitions and events management.

- Budget management.

Owner at Click Web Design LLC
  • Armenia
  • January 2004 to January 2012

Proven leadership experience of large eCommerce projects (B2C/B2B) for over 9 years.

- Collaborating with cross‐functional teams (internal and external personnel) to manage all aspects of
the eCommerce businesses including, development and execution of strategic and tactical business
plans supporting the eCommerce strategy, website design and development, online international
payment gateway integration, e‐commerce security, promotional campaigns/ online marketing,
customer service, web analytics and web technologies, content strategy and development, product delivery/ shipping.

- Essentially ensuring excellence in user experience of the websites, moreover, effectiveness, accuracy
and timeliness of site navigation, checkout funnels, content developments and advertising campaigns.

- Increase eCommerce sales and profitability by generating and executing new sales and marketing
initiatives.

- Strong experience interpreting analytics related to eCommerce: test results, drawing conclusions and
providing solutions together with team members.

- Strong business judgment and decision‐making skills; ability to identify, prioritize, and articulate highest impact initiatives.

Assistant Marketing Manager at ArmanTex Co., Ltd. ‐ Fashion Manufacturer
  • Bulgaria
  • January 1999 to January 2000

Education

Bachelor's degree, Business Administration
  • at University of Portsmouth
  • January 2001

Modules Studied: Marketing and International Marketing, Business Strategy, Communication Skills, Business workshop, Law (English and European Community), Accounts, Economics, Information Systems & Technology, Social & Organizational Behavior, Human Resource Management, Quantitative Methods.

Specialties & Skills

Print Collateral Design
Team Building
Marketing
Communicator
Marketing strategies and campaigns
Sales collateral and support
Corporate communications
Creative team leadership
Product positioning and branding
Web and print content development
Public and media relations
eCommerce and digital marketing
Focus group and market research

Languages

English
Expert
Armenian
Native Speaker
Arabic
Intermediate