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Hanida Nadja Mla, Administrative Assistant

Hanida Nadja Mla

Administrative Assistant·ASAS AL DAAM

Saudi Arabia

Bachelor's degree, English

Work experience

Total years of experience: 4 years, 4 months

Administrative Assistant

November 2024 - Present

ASAS AL DAAM

Jeddah, Saudi Arabia

November 2024 - Present

Company industry:
Recruitment & Employee Placement Agency
Job role:
Administration

Operations & Executive Coordinator

November 2024 - Present

Asas Support Facilities Management Company

Jeddah, Saudi Arabia

November 2024 - Present

• Handle high-volume employee concerns and resolve operational issues efficiently.

Company industry:
Facilities & Property Management
Job role:
Management

Business Process Senior Associate

November 2023 - November 2024

Manulife John Hancock

Manila, Philippines Hybrid

November 2023 - November 2024

• Processed policy reassignments from terminated agents.

Company industry:
Financial Services

Customer Care Center – Data Analyst

March 2022 - December 2022

Amicassa Process Solutions

Manila, Philippines

March 2022 - December 2022

• Handled large volumes of customer inquiries with focus on satisfaction.

Company industry:
Real Estate

Customer Relations

October 2021 - March 2022

Honda Cars

Manila, Philippines

October 2021 - March 2022

• Delivered customer service and resolved operational issues.

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Cashier

April 2021 - August 2021

Sanford Marketing Corporation

Manila, Philippines

April 2021 - August 2021

• Managed transactions and cash handling accurately.

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Education

SAN MATEO MUNICIPAL COLLEGE

May 2022

May 2022

Bachelor's degree, English

Philippines

San Mateo Municipal College

January 2020

January 2020

Bachelor's degree, English

Philippines

Skills

Mass Recruitment
Expert
Mass Recruitment
Expert
Staff Relations
Expert
Staff Relations
Expert
Team Handling
Expert
Team Handling
Expert
Organizational Excellence
Expert
Organizational Excellence
Expert
Communication
Expert
Communication
Expert
Microsoft Excel and Word
Expert
Microsoft Excel and Word
Expert
Outlook
Expert
Outlook
Expert
Adobe
Intermediate
Adobe
Intermediate
Computer
Expert
Computer
Expert
CERTIFIED ADMINISTRATIVE PROFESSIONAL
Intermediate
CERTIFIED ADMINISTRATIVE PROFESSIONAL
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate

Languages

English

Expert

Filipino

Expert

Hobbies and interests

Reading and Watching movies