System Administrator
Arsan
Total years of experience :11 years, 8 Months
• Maintaining Active Directory 2016/2012
• Maintaining Exchange Server 2010
• DNS, DHCP
• Daily Backup of ERP Database
• ISA Server / Microsoft Forefront Threat Management Gateway
• Datacenter operations
• Virtualization
• Branches Connectivity (MPLS, IPVPN)
• Network / Sever Monitoring System
• Maintaining the computer networking system in an office environment by tracking server activity.
• Performing upgrades of software.
• Maintaining computer hardware.
• Addressing questions about technical problems.
• Improving efficiency by evaluating system network functions.
• Monitoring the development of company website.
• Troubleshooting end user hardware or software related issues.
• Developing company profile.
• Resolving technical queries and usage problems, ensuring that the service delivered is consistently efficient, prompt and professional.
•Manage multiple tasks and work to tight deadlines.
•Resolving technical queries and usage problems, ensuring that the service delivered is consistently efficient, prompt and professional.
•Providing first line technical support for all devices including laptops and PC’s.
•Ensuring new systems and changes to existing systems are designed, developed, deployed and managed in accordance with priorities and business requirements.
•Adhering to IT best practice and internal standards to minimize risk to service levels.
•Document and maintain policies and procedures, ensuring projects are completed within budget guidelines and maintain best practices.
•Networking for the company’s new office.
•Connecting company branches from different cities.
•Telephony network setup.
•Attendance system Setup with fingerprint and card reader.
•Designing of company upcoming ERP software design with Visual Studio 2013.
•Feasibility study and flow chart designing for software.
•Attending meetings with higher delegations to help in designing better IT solutions for their project. (Wadi Obair Project).
•Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users department managers.
•Coordinate with network engineering, business application and database administration functions to implement desktop server systems that utilize industry best practices to meet corporate objectives.
•Deploy workstations, servers, printers, scanners.
•Manage all operating systems end-user software.
•Manage input/output fleet, including printers scanners.
•Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
•Perform and test routine system backups restores.
•Anticipate, identify, troubleshoot, and resolve hardware software problems on servers, input/output fleet, and workstations.
•Practice network asset management, including maintenance of network component inventory and related documentation technical specifications information.
•Analyze system, server, application, network, and input/output device performance.
•Recommend, schedule, and perform software hardware improvements, upgrades, patches, re-configurations, and/or purchases.
•Contribute effectively to the accomplishment of team or work unit goals, objectives activities.
•Provide back-up support to system database administrator other information technology staff.
• IT Helpdesk
• Troubleshooting
• Computer Hardware and software updates.
• System and data Backup’s.
• System Recovery.
• Virus Removal.
• Network Printers.
• Wireless Access points, DSL management
courses: TECHNICAL TRAINING & CERTIFICATIONS * CCNA * MCSE * MCSA