Najatul Islam

Guest Service Associate في Azadea Group

• المملكة العربية السعودية
• فبراير 2013 إلى سبتمبر 2019

Paul Restaurant Dubai (United Arab Emirates)
● Skillfully promoted items on beverage list and restaurant specials.
● Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
● Set tables according to the type of event and service standards.
● Routinely cleaned work area, glassware and silverware.
● To satisfy the guest fell of service .
● Provided friendly and attentive service.
Restaurant Supervisor (10 Jan 2020 - 30 Oct 2020). Restaurant, Guwahati, Assam India.
● Oversee and manage all areas of the restaurant. ● Understand all policies, procedures, standards, specifications and Training programs.
● Ensure that all guests feel welcome and are responsive, friendly and courteous service at all times.
● Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
● Actively manage staff members by guiding and giving helping hand in making food or serving guests.
● Sanitation and cleanliness through training of employees.
● Prepare all required paperwork, including forms, reports
and schedules in an organized and timely manner.
● Ensure all equipment’s are kept clean and in excellent
working condition through personal inspection.
● Ensure that ordering and receiving is properly done by regular inventory and receiving correct count and condition of goods.
● Ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis