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Naji Awad, VIP Customer Engineer

Naji Awad

VIP Customer Engineer

Reach Data Installation Services

Location
Jordan - Amman
Education
Diploma, CIS
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

VIP Customer Engineer at Reach Data Installation Services
  • Jordan - Amman
  • My current job since October 2016

handling VIP Customers cases

communicating with Huawei regional office for SH Cases

creating and submitting maintenance worksheets

Technical support and maintenance at Clear number for mobiles and computers solutions
  • Jordan - Amman
  • July 2015 to October 2016

Smart phones and laptops software, hardware maintenance and troubleshooting

Communication with customers and technical support

management, sales ,maintenance at intermesh
  • Jordan
  • October 2011 to May 2015

Sales & technical supervisor of (mobile, laptops, accessories)


Responsible of troubleshooting and maintenance .

Education

Diploma, CIS
  • at AL QUDS COLLEGE
  • June 2014

Specialties & Skills

Software
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iPhone
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Hardware
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Smartphones
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Android
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communication
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customer service
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translation
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computers /laptops data recovery
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Languages

Arabic
Expert
English
Expert

Hobbies

  • technology
    First in jordan Iphone Storage upgrade First in jordan ipad's icloud unlock cost free