Manager HR & Operations
Management Solutions International
مجموع سنوات الخبرة :9 years, 3 أشهر
• Partnering with the Leadership team for effectively delivering results through people strategy in all HR facets of Recruitment, HR Operations & Talent Management.
• Effectively creating and implementing strategies for effective business growth.
• Working closely with business development managers, account managers and other senior staff to retain clients
• Developing new solutions to meet client needs aligned to the budget and requirements.
• Improving internal processes for better delivery and productivity
• Overseeing large projects by development, implementation, and interpreting performance reports.
• Planning and overseeing new marketing initiatives and developing goals for the team and business growth.
• Ensure compliance of company directives, regulatory concerns, and health and safety protocols.
• Supporting the company in developing process for improving HR recruitment, performance management and grievance management.
• Led all strategic HR activities with dual reporting to the Executive Director & the Head of Finance
• Set up the Human Resource Department to function as a strategic business partner aligned with the company's Vision & Mission
• Executed the resource ramp-up strategy and grew by 200+ employees in a span of 2 months to support the rapid expansion through 17 showrooms spread across Qatar.
• Resolving all employee related issues and policies by involving all the leaders building a trust group
• Streamlined all processes in all HR functions - HR Operations, Recruitment, Training & Development, PRO & Transportation - ensuring continuity of support and quality output.
• Created the HR Policy Manual and implemented it in line with the local Labor Laws.
• Formulated and implemented the Salary & Position Grading System.
• Implemented KPIs and goal setting processes to measure, monitor and manage employee performance
• Directed and implemented the Compensation & Benefits Policies focused to motivate employees
• Designed and implemented HR policies, systems, and processes for the company.
• Interfaced with Management and Heads of Depts. for devising and implementing HR Processes in line with core Organizational vision & objectives.
• Coordinated on implementation of the Recruitment Plan aligning it with the market.
• Spearheaded the Document Archiving Project that involved digitizing of Personnel Files, seeing it to closure.
• Planned and executed the enhancement and integration of the PeopleSoft HRMS by providing inputs and coordinating with the American counterparts for standardization, globally.
• Contributed to implementation of automated mail delivery system for annual appraisal, increment and promotion letters project.
• Managed various responsibilities that include, PeopleSoft HRMS, payroll, employee tracking, Statutory compliance, new hire Induction, recruitment analytics and employee engagement.