Najim Pathan, AREA SALES MANAGER

Najim Pathan

AREA SALES MANAGER

PURE GOLD JEWELLERS W.L.L

Location
Qatar
Education
Bachelor's degree, Economics & History
Experience
22 years, 2 Months

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Work Experience

Total years of experience :22 years, 2 Months

AREA SALES MANAGER at PURE GOLD JEWELLERS W.L.L
  • My current job since October 2018

1. Motivates the team through trainings. 5. Visual merchandising
2. Tracks and measures staff performance. 6.P & L understanding
3. Performance management. 7.Stock loss action plan
4. New business development. 8. Stock tracking as per the season.

STORE MANAGER at DOHA
  • United Arab Emirates
  • January 2017 to January 2018

SUN & SAND SPORTS,

COUNTRY MANAGER at JUNAID PERFUMES W.L.L
  • May 2013 to October 2016

DOHA QATAR.

•Managing total of 8 outlets for Junaid Perfumes with a sales team of 35 staff.
•Setting store budget, sales objectives and operational costs, in line with agreed business plan for 10 million a year.
•Giving regular feedback to the Brand and Merchandising team regarding stock issues.
•Accountable for maintaining high standards on the shop floor in terms of management, customer service, housekeeping and merchandising.
•Liaising with Mall Management to promote brands wherever possible within the mall premises and through mall social media with minimum costs incurred.
•Analyze P & L and working out measures to improve bottom line and maximize profit.
•Staff training and development.
•New projects /opening of New Store within Qatar.
•Accurately & efficiently communicate with the HO on Stock Issues, ideas or recommendations.
•Market survey about competitors, new brands, trends.
•Assisting Leasing and Projects team for Store Openings and Closures due to Re-fit or relocation.
• Managing and controlling in-store issues like maintenance, staff costs and other operational costs.
• Worked with relevant departments to resolve issues and make suggestions to improve the operational standard.
•Work closely with Audit / P&L Team on stock accuracy ensuring that all cycle counts are completed in an accurate & timely manner and that results are investigated with an action plan.
•Professional handling of all in-store issues as well as customer complaints and other external issues.
•Liaising with PR team to achieve permits for key events such as SALE and Promotions or any other in store offers abiding by the country laws.
•Keeping the staff motivated by encouraging them to provide good customer service and achieve sales targets for the stores.
• Liaising with HR team for staff related issues and coming up with solutions to get them sorted.
•Appraisals, Personal Development programmed for the Store In charges. Help the higher authorities in recognizing people with great potential to develop into a management position.
•Carry out Store Visits to ensure all standards are maintained as per brand and company expectations.

BUSINESS DEVELOPMENT MANAGER at GLOBE TRADING L.L.C
  • February 2012 to May 2013

UAE & QATAR.

•Responsible for achieving sales targets and net profits for 14 stores of Raymond’s & Planet fashion.
•Leading day-to-day operations of the sales & business development, while focusing on company\'s strategic goals.
•Liaising with PR team to achieve permits for key events such as SALE and Promotions or any other in store offers abiding by the country laws.
•Analyze P & L and working out measures to improve bottom line and maximize profit.
•On time management of the stock movements & ensuring the best practice visual merchandising standards are applied in the stores.
•Assisting Brand teams for Planning and Launching Key events such as Sale, New Season launch, Inventory etc.
• Keeping the staff motivated by encouraging them to provide good customer service and achieve sales targets for the stores.
•Assisting Leasing and Projects team for Store Openings and Closures due to Re-fit or relocation.
•Giving regular feedback to the Brand and Merchandising team regarding stock issues.
•Carry out Store Visits to ensure all standards are maintained as per brand and company expectations.
•Appraisals, Personal Development programmed for the Store In charges. Help the higher authorities in recognizing people with great potential to develop into a management position.
•Liaising with HR team for staff related issues and coming up with solutions to get them sorted.
•Liaising with Mall Management to promote brands wherever possible within the mall premises and through mall social media with minimum costs incurred.
•Market survey about competitors, new brands, trends, maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
•Professional handling of all in-store issues as well as customer complaints and other external issues.
•Accountable for maintaining high standards on the shop floor in terms of management, customer service, housekeeping and merchandising.
• Managing and Controlling in-store issues like maintenance, staff costs and other operational costs.

AREA RETAIL MANAGER at LANDMARK GROUP
  • Saudi Arabia
  • August 2008 to July 2011

total 9 stores for New look a UK brand with a team of 200 staff.
•Keeping the staff motivated by encouraging them to provide good customer service and achieve sales targets for the stores.
•Setting store budget, sales objectives and operational costs, in line with agreed business plan.
•Professional handling of all in-store issues as well as customer complaints and other external issues.
•Carry out Store Visits to ensure all standards are maintained as per brand and company expectations.
•Analyze P & L and working out measures to improve bottom line and maximize profit.
•Staff training and development.
• Assisting Brand teams for Planning and Launching Key events such as Sale, New Season launch, Inventory etc.
• Liaising with HR team for staff related issues and coming up with solutions to get them sorted.
•Managing and Controlling in-store issues like maintenance, staff costs and other operational costs.
•New projects / opening of New Store within KSA.
• Accountable for maintaining high standards on the shop floor in terms of management, customer service, housekeeping and merchandising.
•Appraisals, Personal Development Programmed for the Store In charges. Help the higher authorities in recognizing people with great potential to develop into a management position.
•Accurately & efficiently communicate with the COO on Stock Issues, ideas or recommendations.
•Market survey about competitors, new brands, trends
•To launch key promotions, events, seasonal sale in a timely & systematic way thru effective planning.
•Worked with relevant departments to resolve issues and make suggestions to improve the operational standard.
•Assisting Leasing and Projects team for Store Openings and Closures due to Re-fit or relocation.
•Work closely with Audit / P&L Team on stock accuracy ensuring that all cycle counts are completed in an accurate & timely manner and that results are investigated with an action plan.
• Liaising with Mall Management to promote brands wherever possible within the mall premises and through mall social media with minimum costs incurred.
•Giving regular feedback to the Brand and Merchandising team regarding stock issues.

ASSISTANT STORE MANAGER
  • August 2002 to July 2007
ASSISTANT STORE MANAGER
  • August 1999 to August 2002

CROSSROADS, MUMBAI.

•Direct link with Head office to accomplish staff needs on daily basis.
•Maintaining shop & staff as per the Standard & conducting Administration work
•Train the staff according to the SOP training guidebook.
• Plan the day and motivate staff to achieve the daily, weekly, monthly and yearly budget.
• Dedicating tasks to the store teams and making sure it’s done within the allocated time.
•Conducting Daily management meetings and assigning tasks training staff & implementing new trends to the shop.
•Keeping the staff motivated by encouraging them to provide good customer service and achieve sales targets for the stores.
•Liaising with HR team for staff related issues and coming up with solutions to get them sorted.
•Professional handling of all in-store issues as well as customer complaints and other external issues.

Education

Bachelor's degree, Economics & History
  • at Gonsalo Garcia College
  • January 2013

ACHEIVEMENTS •Business expansion by opening new stores for Junaid Perfumes in Doha, Qatar

Bachelor's degree, LAW
  • at Advani Law College
  • January 1999

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Specialties & Skills

Business Expansion
Staff Training
Profit Management
Stock Management
Fashion Retail
CUSTOMER SERVICE
HUMAN RESOURCES
MERCHANDISING
BUDGETING
BUSINESS PLANS
INVENTORY MANAGEMENT
MANAGEMENT
MARKETING
PRESS RELEASES

Languages

Arabic
Expert
English
Expert
Hindi
Expert
Urdu
Expert