IT Officer
LUTFI Group of Companies
Total years of experience :7 years, 5 Months
• Creating Active Directory (AD) users and Organization Unit (OU) and implement the security settings.
• Allocating File Quota for the shared folder in the server and granting permissions.
• Prepare backup strategy and ensure proper backups are taken daily and weekly for File Servers, Database Servers.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems; reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Maintain and manage System Security by implementing patch updates and upgrades on a regular basis.
• Design and implementation of network design and structured cabling.
• Maintain Network Diagram of HO, Site office in other locations.
• Create email id and modifying policies for new users in Zoho mail server.
• Configuration of Mail Clients (Outlook) using POP & IMAP protocols for email communications.
• Communicating with 3rd level support team to resolve mail related problem.
• Install and support LANs, WANs, network segments, Internet, and intranet systems.
• Configuring IP telephone for New Users. Create, Modify IVR & welcome Note.
• Resilient remote support to other branches.
• Installation and Configuration of Routers, Switches and Wireless AP.
• Installation and Configuration of Firewall appliances.
• Configuring Site to Site VPN Policy using Main Mode (Static IP address on both sites) in Sonicwall for secure connection between remote locations.
• Identify communication and networking problems and implement preventive measures.
• Ensuring all the IT equipment’s are working fine up to the standard and replacing them if required.
• Installation and Configuration of Laptops, Workstations, Network Printers and other peripherals.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, smartphones, and software deployment.
• Installation and Configuration of Client and Server OS and other applications.
• Maintains workstation functionality (e.g. install patches and/or upgrades, imaging systems, etc.) and ensure availability of desktop and server functionality for all users.
• Diagnose and solving user related problems in Laptops, Desktop, Printers, and Server related troubleshooting.
• Investigate user problems, identify their source, and determine possible solutions.
• Installing, Configuring and managing centralized antivirus solutions.
• Maintain IT hardware and software inventory.
• Handling New Project & Coordinate with Vendors / other Departments to launch the project on planned date/time in addition to managing current projects including changes, upgrades and maintenance contracts.
• Installation and configuration of software’s for biometric solutions.
• Installation and Implementation of Bio- metric Authentication system.
• Design, Fetch Data and Print RFID cards for employees.
• Design and Implementation of CCTV Monitoring systems both analog and IP based systems.
• Configuration of NVR & DVR for secure access through WAN; Scheduling backup for the same.
• Design and implementation of Server & Network infrastructure.
• Installation and configuration of Windows Server 2016, 2012 and 2008.
• Creating Active Directory (AD) users and Organization Unit (OU) and implement the security settings.
• Allocating File Quota for the shared folder in the server and granting permissions.
• Prepare backup strategy and ensure proper backups are taken daily and weekly for File Servers, Database and Application Servers using Symantec Backup.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems; reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Maintain and manage System Security by implementing patch updates and upgrades on a regular basis.
• Design and implementation of network design and structured cabling.
• Install and support LANs, WANs, network segments, Internet, and intranet systems.
• Installation and Configuration of CISCO Routers, Switches and Wireless AP.
• Installation and Configuration of Firewall appliances.
• Configuring Site to Site VPN Policy using Main Mode (Static IP address on both sites) in Sonicwall for secure connection between remote locations.
• Identify communication and networking problems and implement preventive measures.
• Ensuring all the IT equipment’s are working fine up to the standard and replacing them if required.
• Installation and Configuration of Laptops, Workstations, Network Printers and other peripherals.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment.
• Installation and Configuration of Client and Server OS and other applications.
• Maintains workstation functionality (e.g. install patches and/or upgrades, imaging systems, etc.) and ensure availability of desktop and server functionality for all users.
• Configuration of Mail Clients (Outlook) using POP & IMAP protocols for email communications.
• Diagnose and solving user related problems in Laptops, Desktop, Printers and Server related troubleshooting.
• Investigate user problems, identify their source, determine possible solutions.
• Installing, Configuring and managing centralized antivirus solutions.
• Maintain IT hardware and software inventory.
• Handling New Project & Coordinate with Vendors / other Departments to launch the project on planned date/time in addition to managing current projects including changes, upgrades and maintenance contracts.
• Installation and configuration of SQL servers and other supported software’s for biometric solutions.
• Installation and Implementation of Monitoring system with Bio- metric Authentication using VIRDI Technology with Access control (Finger, Cards, Face Detection Technology).
• Migration of MS Access database to SQL database for Virdi UNIS fingerprint software.
• Design, Fetch Data and Print RFID cards for employees.
• Installation of Teltonika FM5300 GPS tracker in office vehicles; Monitor and generate reports for the same.
• Design and Implementation of CCTV Monitoring systems both analog and IP based systems.
• Configuration of NVR & DVR for secure access through WAN; Scheduling backup for the same
• Trouble shooting broadband issues.
• Trouble shooting Local Area Network (LAN).
• Installation & Configuration of LAN, Wireless Routers, Network printers, Switches and other peripherals.
• Installing, Configuring and Administering Microsoft Windows servers.
• Setting up the Domain Name System for Active Directory.
• Installing and Configuring the DHCP.
• Creating Local users and Group and implementing the security settings and assigning the users.
• Allocating file quota for the shared folder in the server and granting permissions.
• Ability to diagnose and fix the user related problems in Laptops, Desktop, Printers and Server related troubleshooting.
• Identifying and implementation of new software.
• Investigating, recommending and installing enhancements and operating procedures that regulate Network availability
• Investigate user problems, identify their source and determine possible solutions.
• Project Team Member responsible for implementing Windows 2008, 2012 Active Directory, DNS & DHCP Structure
• Managing, maintaining and ensuring high availability of LAN and WAN networks both wireless and wired.
• Providing support of IT Hardware & Infrastructures.
• Securing the proper storage of all company data and archiving of records and backups as per the backup strategy.
• Resilient remote support to other branches.
Additional courses: MCSA (Microsoft Certified Solution Associate- Windows Server : 2012) MCSE (Microsoft Certified Solutions Expert – Server Infrastructure) Microsoft, 2014 (ID-11050927)
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