Territory Account Manager
Oracle
مجموع سنوات الخبرة :17 years, 4 أشهر
Helping organizations from different industries ( FSI, MRD, CMUT, PS) to grow their business, and overcome their business pains and challenges through Oracle cloud Solutions. This is done by having a full understanding of the organization's core business, structure, future goals and strategic plans.
Responsibilities:
* Exceed quarterly and annual revenue targets.
* Building and maintaining a constant/future accurate pipeline.
* Engage and present at multi levels within an account including board level.
* Develop, maintain and implement account plans and opportunity plans.
* Maintain and improve customer satisfaction.
* Engage with appropriate channel partners.
* Management of sales CRM tool.
* Leverage product and technical specialists.
* Manage designated territory to maximize both short and long term opportunities.
* Produce weekly accurate forecasting.
Business Relationship Consultant- Lebanon, Egypt and Jordan.
Responsibilities:
Generating qualified pipeline to the Sales Reps by providing them the Budget,
Authority, Need, Time frame and Sale cycle by having multiple phone calls with the Accounts Stakeholders and allocate a solution to their challenges pertinent to:
1- Customer Relationship Management
2- Human Capital Management
3- Finance
Business Development Consultant | GCC region, Saudi Arabia and Libya
Responsibilities:
- Generating qualified pipeline to the Sales Reps by providing them the Budget, authority, Need, time frame and Sale cycle by having multiple phone calls with CFOs, Finance Directors and Finance Controllers and providing them solutions to their challenges in regards to:
1. Budgeting & Planning
2. Financial Consolidation & Reporting
3. Strategic Finance & Scorecards
4. Profitability and Cost Management
From June 2013 - May 2014 generated 5.6 Million US dollars in pipeline for the Sales rep. to close Over achieving my yearly pipeline target by 179%.
IT Service Delivery Engineer Level 1 and Level 2
Responsibilities include:
o Level 1:
Troubleshoot and resolve more complex PC incidents and/or VIP requests
Perform IMAC (Install, Move, Add and Change)
Staging of PCs
Hard and software maintenance and support.
Coordinate with Service Desk for break/fix hardware repair
Assist and work closely with Schlumberger Security Officer on IT security issue and virus eradication effort.
Have a good understanding of the User Support Processes and Procedures.
o Level 2 in addition to Level 1 responsibilities:
Work closely with server and LAN support Teams
Coordinate Spare Pool
Maintain Asset Management
Handle IT projects
Computer Help desk/Technical Support
Responsibilities include:
o Local Area Network Support
o Desktop & Laptop Support
o Server Support
o Computer Labs Support
Assist Student in completing their computer Lab Assignments.
Created and regularly updated the St. Thomas High School Website.
DEPARTMENT OF INFORMATION SYSTEMS The Department of Information Systems (IS) offers a 4-year Bachelor of Science degree in Information Systems. The program requires the completion of 126 credit hours, and is accredited by the UAE Ministry of Higher Education.
