نانسي عربيد

Managed customer interactions from initial inquiry to final vehicle delivery, ensuring a professional and personalized experience.

Provided front desk support, greeting walk-in clients, answering inquiries, and guiding them through the vehicle selection process.

Promoted and sold a range of used and new vehicles, consistently meeting or exceeding monthly sales targets.

Assisted clients in understanding financing options, warranties, and vehicle features to support confident purchasing decisions.

Maintained and updated vehicle listings, inventory records, and customer databases accurately.

Collaborated with the logistics and inspection teams to ensure timely vehicle preparation and quality control.

Handled post-sale follow-up to build customer loyalty and drive repeat business and referrals.

-Designed and optimized production processes for new product lines, including organic snacks and dry goods.
-Integrated ISO 9001:2015, HACCP, and ISO 22000 systems into daily operations.
-Conducted feasibility studies and performance assessments for process improvements.
-Led cross-functional efforts with R&D and QA/QC to resolve technical botlenecks.
-Utilized SAP ERP and RTPM tools for production monitoring and data analysis.

-Managed end-to-end food safety and quality systems in a high-volume plant.
-Conducted audits and root cause analyses that improved compliance and reduced risks.
-Trained employees on hygiene, quality protocols, and SOP adherence.
-Conducted training on lean tools, RCA, and continuous improvement.

-Led QC activities for raw materials and finished chemical products.
-Supported process optimization and cost-saving initiatives.
• Prepared HAZOP and risk documentation for new product introductions.

Assisted in clinical laboratory operations, including sample handling, test preparation, and routine biochemical analyses.

Maintained laboratory equipment, ensured calibration schedules, and supported documentation of test results.

Followed strict GMP and safety protocols aligned with institutional and healthcare regulations.

Provided front desk and customer care support, greeting patients and visitors and directing them appropriately.

Handled patient inquiries, scheduled appointments, and coordinated between departments for smooth lab-patient flow.

Managed data entry and administrative filing, ensuring accuracy and confidentiality of patient information.

Acted as a liaison between lab staff and patients, offering clear explanations of procedures and timelines.