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Nanor Khosaoghly, customer care agent

Nanor Khosaoghly

customer care agent·business solutions llc

Lebanon

Diploma, Business Administration

Work experience

Total years of experience: 7 years, 10 months

customer care agent

November 2021 - Present

business solutions llc

Yerevan, Armenia

November 2021 - Present

Confirm Job Details: Contact customers to confirm the scheduled date and address for each job. Verify that all job sites are prepared for installation.

Reschedule Follow-up: Reach out to customers needing rescheduling to ensure smooth updates and communicate any changes clearly.

Route Monitoring: Track and oversee routes to ensure timely arrivals and efficient schedules.

Assist Installers and Customers: Provide support to installers in the field and address any on-site needs. Offer customers assistance to ensure a positive experience and smooth communication throughout the process.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

customer support agent

November 2021 - December 2025

business solution llc

Armenia

November 2021 - December 2025

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Logistics and Transportation

waitress

June 2017 - August 2020

Leila MN Lbnen

Beirut, Lebanon

June 2017 - August 2020

Greet Customers and Present the Menu: Warmly welcome guests and provide them with the menu upon arrival.

Answer Questions: Be knowledgeable about the menu and respond to any questions regarding food items, ingredients, and specials.

Take Orders: Accurately record orders and confirm any special requests.

Serve Food and Beverages: Deliver orders promptly and ensure guests have everything they need throughout their meal.

Handle Billing and Payment: Present the bill, process payments, and thank guests as they leave.

Prepare Tables: Ensure tables are set and ready for service, maintaining cleanliness and organization before and after each seating.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Levon and Sophia Hagopian Arm. College

June 2015

June 2015

Diploma, Business Administration

Lebanon

Skills

Customer Service Excellence
Expert
Customer Service Excellence
Expert
Problem-Solving
Expert
Problem-Solving
Expert
Communication Skills
Expert
Communication Skills
Expert
Attention to Detail:
Expert
Attention to Detail:
Expert
Team Collaboration
Intermediate
Team Collaboration
Intermediate
Time Management
Expert
Time Management
Expert
Adaptability
Intermediate
Adaptability
Intermediate

Languages

Arabic
Intermediate
Armenian
Native Speaker
English
Expert

Hobbies

  • Learning and Personal Growth: Reading, taking online courses, practicing a new language
  • Cooking or Baking: Experimenting in the kitchen or mastering recipes