Mena (Internship)
Rocket Internet
مجموع سنوات الخبرة :0 years, 6 أشهر
Rocket Internet - Mena (Internship)
Customer service - (July 2012 to September 2012)
• Responding to customer queries and resolving complaints
• Organizing workflow to meet customer timeframes
• Communicate and coordinate with internal departments
Operations
• Preparing invoices and delivery notes
• Keeping track of all deliveries made
• Solving queries regarding delivery
• Involved for a short period of time with regards to forming a new delivery scheme to customers within UAE
• Designing flowcharts for all processes
Skills
• Proficient in full Microsoft Suite, Oracle, Mat Lab, C++, Java.
• Excellent fluency in English, Urdu, Farsi.
• Strong communication skills with ability to manage and motivate team members.
• Meeting tasks accurately within deadlines.
• Good research and presentation skills
• Quick learner of any organization culture and following it to achieve success.
Federal Foods
Assistant Computer Administrator (Internship) - (June 2010 to August 2010)
• Managing and troubleshooting hardware problems.
• Following up with computer errors and rectifying them for smooth running.
• Checking and installing OS updates; software upgrades had to be done.
• Reported regularly to manager on overall running of the systems.
University of Wollongong in Dubai - (2009 -2013) Bachelor of Computer Science • Completed courses in ➢ Networking ➢ Databases ➢ Software Development ➢ Programming, ➢ Project Management ➢ Algorithms ➢ Information Systems With additional knowledge in Business Ethics, Accounting, Macro & Micro Economics and Management. • Have led groups during course projects and accomplished tasks within strict deadline. • Designed a game and led the team in Unity SDK as part of a course project • As part of the final year project, developed an iPhone application dealing with GPS systems High School
Dubai Gem School - (completed in 2008) • Undertook science and business subjects, enriching basic knowledge in both fields.