NARCISSE PLANEL EKONO EBALE

• Provide sales and product expertise to the sales team
• Managing a team of 10 operations coordinator on the Commodity trading desks
(Spices, Sugar, Rice, Cloves, Walnuts, Cashew Nut Kernels, Sesame, Chickpeas, green Lentils) and heavy equipment, Drilling machines and Trucks
• Trading Sugar from south America, Europe to West Africa, Central Africa, East Africa, Madagascar, Comoros and Middle East.
• Sourcing and trading of raw materials from different regions
• Research, review and validation of new and existing suppliers
• Upfront commercial negotiations with suppliers Manage Supplier Quality Assurance
• Check if enquiries sent by Sales Team can be met
• Provide sales and product expertise to the sales team
• Maintain Supplier KPIs, e.g. Quality, Lead Time and Complaints, BRC Certification
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Meet buyer’s and seller’s demands through planning, control and implementation of the effective movement and storage of related information, goods and services from origin to destination
• Direct, optimize and coordinate full order cycle, including documentation, negotiation of LCs and other payment terms, compliance,
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Develop and arrange warehousing globally, resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Managing Supplier Claims recovery involving more than 100 Suppliers across the world supplying to Europe, Asian Countries and African counties.
• Cooperated with design department to identify qualified suppliers for highly customized products
• Consolidated small orders to minimize the total cost; performed cost and saving analysis before placing every order, gained more than $25, 000 profit for each container imported
• Arranged inspection and shipment for each order; identified and solved problems with accounts payable, receiving clerks, shippers and vendors such as matching invoices and scheduling timely delivery of products
• Investigated potential new vendors to keep supplier lists up to date and negotiated with global suppliers to source for the best product with best price while maintaining strong partnerships with all vendors
• Maintained inventory control levels by analyzing demand forecast Planning supply chain
• schedules in advance in preparation for busy seasonal periods.
• Keeping in touch with suppliers and developing cordial relationships with them.
• Negotiating with suppliers to minimize raw material and transportation costs.
• Making sure that all supplier information and records are up to date.
• Taking steps to ensure the personal safety and safe working environment of staff.
• Checking that a supplier has valid insurance certificates, bank details & certificates.
• Overseeing the development and utilization of a supplier database.
• Keeping accurate records of products, contracts, pricing, and invoicing information.
• Obtaining quotes for transportation and making cost comparisons.
• Carrying out the initial and on-going assessment of the supply chain.
• Involved in the hiring, training, supervising and mentoring of supply chain staff.

• Prepared Proforma Invoice and send to the customer for advance payment or deposit and follows up on payments (L/C, Draft/Cash before shipment)
• Coordination of end to end supply flow, starting from purchase order processing, order readiness follow up with suppliers to inbound logistics management
• Processing and submission of purchase orders to local or international suppliers, and managing the order flow up to customer receipt of his goods as per agreed Incoterms and payment terms.

• Obtained freight quotes for shipments and negotiated freight rates with principals & associate agents
• Made bookings + booking confirmation and Call Forward
• Developed and maintained Logistics, forms, and works instructions to standardize the process of shipping, clearance, and transportation
• Set up charges for clearance and deliveries of both air freight and sea freight shipments.
• Processed Application to Purchase in the system
• Updated Jet log and Fret rate update in jet log system
• Arranged Booking and Booking confirmation
• Ensured call forward and followed up of contractual call forward
• Prepared all documentation
• Arranged change of destination
• handle Letter of Credit for (import or export as payment instrument)
• Managed any other changes in the execution of the file and updated systems (JET & ITAS)
• Handled client application, achieved, maintained & controlled orders, material & inventory objectives.
• Ensured timely completion of dispatches, maintenance of all documents related to import and export shipments, and all freight payments are made in a timely manner
• Ensured timely feedback on shipment status to customers and strict compliance of control.
C - INSPECTION

• Selected and nominated inspection company for the stuffing and loading process.

D - WAREHOUSE

• Supervised, coordinated & monitored the sales, warehouse, and Import/Export Operations.
• Negotiated with 1/3 parties: agent SMA cie at destination
• Released request and validation in JET 2 system & ITAS and validated cost in JET 2 system & ITAS.

E - REPORT, POSITION, SYSTEMS

• Administered initial input in jet & ITAS, including Vessel, Fret cost, Closing, Purchase and Sale.

• Carried out Modification / Update, encompassing Vessel, Fret cost, Closing date, BL, copy docs, Release request, Eta destination, change of destination, and Change of application (including purchase and sale).



F - LOGISTICS

• Accepted Call forward
• Ensured empty containers are available and released to shippers and ensured availability of cargo
• Ensured nominated supervision company present at the site for inspection
• Followed up the cargo stuffing and ensured stuffed containers delivered to the line
• Ensured that the vessel sailed
• Updated B/L in the system JET Log & ITAS
• Provided Eta disport, 1st estimation, followed up of Eta disport modification, and updated Eta in JET system & ITAS.
• Ensured Clearance of cargo at destination
• Validated debit and credit note
• Administered Debit / Credit note for mills + consolidation global account with mills.

G - OPERATIONS

Contract Management

• Managed relationships with 1/3 parties (buyers + suppliers), encompassing Supervision Company, Documentation, Loading, Quality / Performance, Payments and Reply to the internal report.
• Administered 1st double-checking: L/C amendment, 2nd double-checking: Drafts of documents and 3rd double-checking: Doc remittance
• Administered Proforma + Draft L/C, Validation of L/C cost, and CAD in the bank (conventional + containers), vessel.

I - INSURANCE

• Nominated insurance at destination
• Entered declaration for the container in JET Log & ITAS - excel spreadsheet
• Entered declaration stock/warehouse in an excel spreadsheet
• Provided documents needed for the insurance claims and made recovery.

• Prepared and processed shipping documents such as Bills of Lading, Certificates of Origin, Phytosanitary, Health, Radioactivity and Weight & Quality Certificates.
• Liaised daily with contractual counterparties, banks, in-house trading staff and Operations Department colleagues both in Dubai and overseas.
• Negotiated documents for payment basis CAD, Bank Documentary Collection and Documentary Letters of Credit.
• Managing entire order and shipment cycle for assigned accounts through SAP for merchandise businesses, through businesses, and re-export businesses from point A to point B.
• Proactive order monitoring and extensive customer interaction keeping customer updated with regular information pertaining to orders and shipments, and follow up technical issues contributing to customer satisfaction.
• Preparation and organization of any kind of necessary license and registration documents to have the orders released and custom cleared.
• Monitoring customer over dues, resolving account and pricing queries together with AR
• Follow up the transport phases from the system and also with the local agencies of carriers.
• Responsible to ensure the company’s profitability by consistently adhering to policies and procedures established by the organization

• Managed merchandisers, keeping their daily schedule and workflow.
• Created invoices, packing list, delivery note, prepared shipping documents, including Certificate of Origin from chamber of commerce, Bill of Entry from the free zone authorities, HS code details, etc.
• Set up delivery schedules, decreased cost of distribution by optimizing the resources used, monitoring the movement of stock locations from one place to another.
• Ensured stocking days are less and on the other hand maintained the minimum stock level, avoiding out-of-stock situations.
• Maintained the safety, attendance of the workers, hygiene, and proper stocking of goods.
• Managed returns from customers, preparing damage reports and discrepancy reports for all inbound shipments.