Warehouse Operations Manager - UAE & KSA
Madi International
مجموع سنوات الخبرة :20 years, 4 أشهر
Company Profile: Premium professional cosmetics, beauty, make-up, pharmaceutical, salon furniture and equipment distributor in GCC. Private labelling, 3PL manufacturing. Premium beauty brands portfolio: Mavala, Thalgo, Goldwell, Nashi, Kevel Murphy, Wella.
Streamlined warehouse operations of two shifts, 27, 000+ sqft company-owned warehouse and 3PL warehouse operations in freezone and GCC countries, optimizing storage, ensuring efficient order fulfillment, reverse logistics and last-mile delivery
Implemented a comprehensive KPI dashboard for various warehouse functions, achieving an On-Time In-Full (OTIF) 99%, while redefining internal and external SLAs and SOPs.
Optimized inventory management by monitoring movement trends, first-expiry-first-out (FEFO), ABC slotting for 30, 000+ SKUs, resulting in a 5% reduction in liquidation stock.
Managed a diverse team, enhancing order-processing efficiency for timely e-commerce same-day deliveries, and fostering a positive work environment.
Conducted a thorough business-process-gap analysis, leading to a 25% reduction in Opex through the transition of mainland 3PL warehouse operations, outsourced to in-sourced.
Led the end-to-end process for a new warehouse and fulfilment in UAE & KSA, from selecting a strategic location, designing scalable layouts, procuring suppliers and equipment to completion of infrastructure with operational licenses and approvals from Civil Defense, Dubai Municipality, Ministry of Health (MOH), and Insurance.
Led the implementing INFOR-WMS, defined strategies, process flow, Inventory item master category, managing budgets, and ensuring seamless ERP-WMS API integration.
Company Profile: Fire alarm, Fire Protection & Life Safety, BMS, ELV, Audio Visual & ICT solutions providers. Supply, commissioning, service & maintenance. Brands portfolio: Simplex, Awex, Inotec, Doncaster, Schneider, ABB, Honeywell, Opterna
Effectively managed all aspect of warehouse operations in a cost-effective manner of 50, 000 sqft. with project-based material allocation approach, on-time delivery to the project, BMS assembly/ production workshop function & WMS operations.
Prioritized critical project deliveries through project material allocation and diversion, implemented enhanced KPI dashboard, Achieved an On-Time In-Full (OTIF) 99%.
Monitored inventory movement for 35000 SKUs, implementing ABC analysis, first-in-first-out (FIFO), and a comprehensive return-goods policy. reduced obsolete stock by 15%.
Implemented best practices for Perpetual & Annual stock count and reconciliation, coordinating with external auditors. Reduced Inventory variances from 14% to 2%.
Managed a team while ensuring compliance: Quality, health, safety, and environmental (HSE) regulations and ISO standards.
Conducted a feasibility study and gained Board approval to consolidate six sub-warehouses in the UAE into a centralized warehouse, aiming to reduce operational costs, obsolete stock, overhead costs, enhance inventory optimization and operational control.
Led Centralize warehouse operation setup and implementing Oracle EBS WMS, defined strategies, restructuring ERP process flow accordingly to centralized warehouse operations.
Company Profile: Luxury Retail fashion, luxury watches and jewelry, Cosmetic and fragrance, F&B, FMCG, Luxury Furniture, Trading. Luxury brands portfolio. Hugo Boss, Brioni, Billionaire, Zilli, Porsche Design Fashion & Mobiles, Ulysse Nardin watches, Jacob & Co, Jolen Cosmetic, Pharma- Serum Indo Gulf, Voss Water, B&B Italia, Baituti interior, Second Cup Cafe, Now café.
Planned all aspect of end-to-end supply chain and overseeing the Order-to-Delivery process, Sell-through, logistics, and warehouse operations. Successfully managed a 30, 000 sqft warehouse, facilitating the distribution of 30 retail fashion, 35 F&B restaurants, and 2 furniture outlets, ensuring furniture delivery, installation with superior customer service. Voss-water e-com segment Office & home delivery, Cash-on-delivery.
Strengthened relationships with suppliers/brands, optimizing order processing, arranging LC & non-LC payments, and ensuring timely shipment collection. Conducted inventory analysis and planning, managed Port, Customs, and Municipality clearance processes.
Monitored the implementation of SAP MM, reviewed and validated the process flow.
Negotiated contracts effectively, streamlined re-order strategies, optimized existing inventory, resulting in a 10% reduction in procurement spending and a 35% reduction in shipping costs.
Company Profile: subsidiary of Serco Group UK. technology solutions provide: Telecom, Aeronautical, Marine Electronics, Navigation, Communications, engineering contract. IAL introduced telecom in UAE, played a vital role during formation of EMIRTEL 1976
Highlights:
Planned & managed all aspects of centralized logistics, warehouse operations, HSE compliance, admin & sales-supports.
Analyzed monthly sales forecast, sales target MoM progress & profitability. Order book Open SO & PO. Improved monthly MIS with inventory aging analysis and provisions.
Conducted perpetual and annul stock count and reconciliation, coordination with external auditor for statutory compliance. Achieved 100% accuracy.
Headed SAP & Oracle Gems ERP implementation.
Company Profile: Honeywell is a Fortune 100 company, an international manufacturer & distributor of electronic security systems & solutions. Honeywell JAFZ is regional office for processing the MENA region orders.
Highlights:
Effectively oversaw end-to-end customer order processing, supply chain, Freezone 3PL warehouse operations (JAFZ 3PL), cross-dock operations, logistics, customs clearance, Bank LC setup, Dubai Chamber, ATR, and Embassy Legalization in the MENA region,
Coordination with Honeywell factories to ensure timely shipping from the USA, UK, Europe (France and Italy) and Korea to JAFZ 3PL warehouse and facilitating seamless communication with customers across the Middle East and North Africa
Saved 15% shipping cost by initiating a cross-trade shipping method. accurate shipping documents as per MENA customs regulation, Chamber, ATR, Embassy Legalization.
Company Profile: high volume import, export, trading and distribution, deals in electronics & home appliances, food products and IT consulting. Dubai based head office & branches in KSA, Georgia and India. Crescent General Trading: FMCG, Food products.
Planned & control group import and export movement for all Business Units - Retail, Wholesale and Export. JAFZ and mainland warehouse operations, sales forecast support of two electronics brands Nikai, Nikura and FMCG- food products, rice, chocolate,
Planned Import, Export, GCC Customs clearance, e-clearance E-mirsal, Customs Duty-Exit certificate, legalization, saved 30% customs duty by streamlining the shipping procedure.
Headed weekly sales-coordinators meeting, implemented internal SLA,
Reviewed and validated Oracle Orion - ERP process flow. Data-migration.
Pursuing PMP- Project Management
Pursuing: Professional Diploma in E-commerce Marketing & Operations
Certified Six Sigma Green Belt - American Certification Institute (ACI) – 2020
PG Diploma in Procurement and Contract Management
- Certificate course on "IOSH Managing Safely" from Institution of Occupational Safety and Health, UK, (Dubai Br.) - Feb. 2012
PG Diploma in Supply Chain Management from ICFAI Dubai, UAE (Year - 2008)
- M. Com. (Financial Management) -year 2000