Naseef M

Ensure is that companies Information security and privacy policies are up to date. Provide excellent services through remote and phone to IT users for basic end user related hardware and software, desktop related LAN network systems. Addresses and resolves basic incidents and requests. Resolve incidents that are beyond the scope of their ability or responsibility. Installed, configured, managed and troubleshoot the domain Windows server network environment. Firewall administration and overall responsibility for company IT security. Keeping inventory of hardware and maintenance records. Management of infrastructure responsibility also for example cabling at sites. Preparing and configuring

Responsible for managing a part of servers hosted in AWS and providing Linux and Windows L1 support for users. Designing & implementing strategies and IT infrastructure solutions. Introduce new technologies to enhance IT infrastructure & security as per organizational requirements as well as growing business needs. Working on 24/7 shift basis to ensure high availability of our Web services and providing technical support to tech / testing team. Responsible for maintaining, analyzing, troubleshooting & repairing servers and performing system administration tasks including automate tasks, capacity management & incident management. Prepare project documentation through proactive monitoring