Lead QA
Capgemini
Total years of experience :11 years, 8 Months
Working as lead consultant for Sony India. Key responsible person to define the Project Management and engineering processes for the complete Latin American region. Working as PMO regional champion for Sony Latin American projects Trainer on PMO processes and Project Management Practices Supporting UAT for Internal PMO Applications Create & Report Project Compliance and status to various Stakeholder
• Worked with various cross functional teams to enable Metrics based management.
• Collaborated with team across the globe to help them utilize and contribute to Knowledge Management System.
• Worked as internal Auditor
• Supported QA activities for the oracle BI and eStore front end Testing.
• Internal Trainer for all the levels in various topics like HP Quality Center and Metrics
• Coordinated the scrum reviews, worked on measuring and reporting the quality of completed user stories and conducted health check of in progress user stories.
• Tracked and reported project level metrics to the senior management.
• Implemented the process improvement initiatives
• Developed the of Customer Satisfaction Survey Template.
• Coordinated the new hire inductions and Tool Handholding.
• Worked on coming up with Test Strategy Procedure document
• Participated in creating Test plan template.
• Coordinated the Defect Triage meeting
• Carried out daily inspection to check the Sanity of the Testing defects.
• Monitored the Vendor Quality Management system and suggested many improvements to the system.
• Worked as an Account SQA Lead and helped the two major business units in Process Implementation in projects, Process and Management Reviews / Audits, Transition Monitoring (Outsourcing), KPI Analysis using Six Sigma Tools to find the health of projects and offer solutions proactively to improve the same.
• Worked as SEPG member and Defined process manual and templates for ISO20000 Standards. Collected and analyzed data from projects across the organization and came out with the Process Capability Baselines. Contributed to Best Practices Repository from projects.
• Worked as Internal Trainer and conducted Internal Trainings on Process Models and Process Areas to Project Managers, Project Quality Leads and Team Members
• ISO 20000(ITSM) Implementation core team member
• CMMI -SVC Implementation core team member.
• Supported the organization in getting successfully assessed on CMMI L5 (1.2)
• Worked as an account SQA and consultant of three business units (Testing, Prod Support and Development).
• Worked as an internal auditor and conducted audits every month. Also trained fresh from college graduated on SDLC and methodologies.
• Worked as defect prevention champion and metrics coordinator of said business units. It involved base lining, and doing root cause analysis and publishing organizational reports.
• Worked as a process improvement team’s member; looked after M&A, QPM and CAR processes.
• Consulted Fidelity Brokerage U.S on business performance management: Right from identification of KPIs in line with business goals from the available data, collecting metrics every month and publishing the Director’s dashboard.
• Conducted role based and need based trainings on Estimations, Statistical Process Control every month.
• Knowledge management coordinator : Worked as team member right from Requirements elicitation to tool identification, piloting the portal, deciding the governance model, training and doing ROI projects
• Achieved Innovation Champion award by automating the Survey Management Process and BaselineMart repository .
• Worked as a Quality Leader towards the contractual requirement of getting CMMi level 5 certified.
• Defined and customized processes so as to develop QMS.
• PPQA: Educated and Audited projects at different geographical locations.
• Played active role as a team member in attaining Level 5
• Worked as an admin of Process Change Control Board (PCCB).
• Conducted trainings for the role of SCM Coordinator, Internal quality assuror and defect prevention champion.
• Worked as a process improvement team’s member; looked after M&A, QPM and CAR processes.
Project Experience-Premise Corporation
Duration: Aug ’03 - Jul ‘04
• Worked as a Web Application Developer for various projects (client premise corporation USA)
• Actively participated in all the phases of SDLC
• Acted as a Configuration Manager for the account
• Suggested team on the SIPs as a Part of defect prevention initiatives