PRACTICE MANAGER/PERSONAL ASSISTANT/BILLING SPECIALIST
Dr Mare du Plessis
Total years of experience :5 years, 8 Months
-Making bookings for consultations, scopes, operations in hospital
-Greet patients and ascertain purpose of visit
-Consult patients in order to complete documents (registration forms, operation consent forms ensuring information is accurate and up-to-date
-Receive and route messages and documents such a laboratory results, xrays etc
-Compile and record medical reports
-Transmit correspondence and medical records, via email/fax, mail
-Arrange hospital admissions along with medical aid authorization
-Ensure the safe keeping of all patient documentation in office
-Explaining bowel preps to patients for procedures eg: Gastroscopy & Colonoscopy
-Coordinating and confirming Theatre slates/Bookings
-Obtaining & Processing Quotes & fixed fees
-Following up on outstanding payments & taking payments
-Budgetary responsibilities(stationery stock control, supplies ordering, petty cash)
-Prepare correspondence and assist surgeon with preparation of reports, articles and conference proceedings
-Handle patient complaints
-Debtors & Creditors
-Effectively managing 16 Surgical Partners
-Manage switchboard and directing calls to the appropriate surgeons and staff
-Making bookings for consultations, scopes, operations in hospital
-Greet patients and ascertain purpose of visit
-Consult patients in order to complete documents (registration forms,
operation consent forms ensuring information is accurate and up-to-date
-Receive and route messages and documents such a laboratory results, xrays etc
-Compile and record medical reports
-Transmit correspondence and medical records, via email/fax, mail
-Arrange hospital admissions along with medical aid authorization
-Ensure the safe keeping of all patient documentation in office
-Explaining bowel preps to patients for procedures eg: Gastroscopy & Colonoscopy
-Coordinating and confirming Theatre slates/Bookings
-Obtaining & Processing Quotes & fixed fees
-Following up on outstanding payments & taking payments
-Budgetary responsibilities(stationery stock control, supplies ordering, petty cash)
-Discovery IPAD Registration
-Prepare correspondence and assist surgeons with preparation of reports, articles and conference proceedings
-Handle patient complaints
-Debtors & Creditors
-Appointment Scheduling
-Theatre Bookings / Authorization from Medical aid
-Ordering Medical Supplies
-Staff Management
-Responsible for the co-ordination of travel & accommodation
Arrangements
-Organizing all conference & function arrangements
-Effective communication skills - bilingual
-Debtors and Creditors Control
-Liaising with Medical Aid Schemes on a daily basis- medical
Aid coding and account queries
-Client Liaison
-Transcribed medical documents, mailed to patients and doctors -Collections and handling over of the accounts
-Compiling and preparing marketing material
-Reconciliation
-Conducted brainstorming sessions for Fundraising Committee