Applications Support Officer (Previously held: System Analyst, Senior System Analyst)
ABU DHABI TERMINALS
Total years of experience :21 years, 9 Months
As Project Manager for Implementation of Maximo and Oracle R12 Project
- Involved in Project Scoping, preparing RFP, Vendor Analysis and Vendor Selection Process, Project Planning & Execution.
- Conducted Requirement Gathering, Gap Analysis Workshop to identify the existing issues and provided techno-functional resolutions
- Implemented Oracle E-Business Suite R12 Upgrade, iRecruitment, SSHR and other Custom Modules
- Implemented Maximo EAM/SCM for ADT’s Khalifa Port Site Configuration, Maximo 7.1 Upgrade to version 7.5, Maximo Mobile Inventory and Work Manager, Maximo Everyplace
- Implemented Internet Banking with ADT’s Payment Automation with ADCB Bank
As Maximo Support Analyst
- Provide day-to-day functional support to business users of Procurement, Maintenance and ITSM
- Excellent Functional and Technical skill in Maximo 7.1, 7.5 EAM, Everyplace, Scheduler, ITSM, Mobile Work Manger and HSE Manager
- Strong understanding of Maximo Data Model. On-demand user requirement and data extraction using oracle pl/sql, Data Modeling tool
- Maximo System Administration, System Configuration and Customization
- Developed Business process and mapped to Maximo workflow.
- Designed numerous workflow for procurement and maintenance department
- Conducted Gap Analysis workshop, Mapped user requirement and provided solutions within Maximo or outside Maximo
- Business user training, user manual creation
- Developed numerous Procurement, Maintenance and Financial report using BIRT
- Designed and developed interface between Maximo and Oracle Financials.
- Participated and provided complete support for internal and external auditing of IT, Finance, Procurement and Technical department
As Oracle E-Business Suite Applications Support
- Oracle E-Business suite System Administration and Maintenance
- Provided day-to-day Functional and Technical support for Oracle E-Business Suite Modules.
- Techno Functional Expertise in Oracle Finance AR, AP, GL Modules
- Excellent Techno-Functional in Oracle Core HR, Payroll, Recruitment, SSHR Modules
- Designed Solution for Time and Attendance, SSHR, HR Authorization Form, Probation Process and Exit Interview Process
- Personalization, User Management, Data Audit Trial and various reports development
As Project Lead
- Involved in upgrade project of MAXIMO EAM from version 4.1 to 7.1.
- Performed requirement analysis for upgrading IBM’s MAXIMO Enterprise Asset Management (EAM) Solution.
- Participated in data migration and business workflow design.
- Developed Automated Interface and data synchronization between MAXIMO and Oracle Financials.
As Enterprise Application Integrator
- Developed and automated the interface between Express to E-Billing, N4Billing/E-Billing (GL/Customers/Invoices/cash) to Oracle Financials, MAXIMO (GL/Suppliers/Invoices) to Oracle Financials, Oracle HRMS to Tawasul (employee intranet portal) and E-Billing to E-Mail alert system
As Project Lead,
- Developed E-Billing Applications for Vessel Invoice Billing of ADT to eliminate the current complex issues in the Navis Express Billing Module and to ensure proper revenue collection. This Application is tightly integrated with Navis Express and Oracle Financials
- Involved in analyzing the requirement, evaluating the vendor services and support and participated the technical implementation of the Oracle E-Business Suite Patches, HRMS Audit, Fixes.
- Analyzed, evaluated and provided Business process requirement and Implemented workflow based solution to Incident Management System (IMS) to report the any incidents within ADT
As System Analyst
- Analyzed and Evaluated Document Management System requirement for ADT.
- Auto e-Mailing of generated reports in Oracle Application to the concerned people using Alert System.
Software Engineer
1. Developed Application Test Utility in Oracle for back end testing of the Enterprise Application
2. Developed Application Migration Utility in .Net which would transfer the data from Flat file to specific database.
3. Reverse engineered the Enterprise Applications database using Sybase Design Tool 10 and defined database relationship diagrams, Data Dictionary documents
4. Prepared a complete Technical Architecture document of existing Enterprise Application and its integration
5. Preparation of Vision Document, Use Case Models, Requirement Specifications
6. Preparation of System Documentation and Troubleshooting and diagnostics documentation
7. Preparation of Operational Manual, Configuration Manuals, Help and User Manuals
Software Consultant
1. Facilitated numerous requirement reviews with subject matter experts, team members and clients, managing expectations, issues and scope.
2. Developed functional and system requirements for an integrated web-based system for Human Resource Solutions for Sharjah Authority. Collaboratively designed user interface in .Net environment and Oracle back end system requirements.
3. Involved in Functional and Technical Design of the WHMS with integration of RDT for Abu Dhabi Terminals.
4. Involved in Functional and Technical Design of Wireless WHMS integration of Oracle Financial for Etihad Airways.
5. Involved in developing the custom forms and coding WHMS, SMS based Loyalty Solutions.
6. Involved in Functional and Technical Design of Timesheet Entry Solution of PMK IT and Project Consultants, Dubai, which integrating with Microsoft Great Plains ERP.
7. Involved in Functional and Technical Design of Map software for Provider Location of DAMAN - The National Health Insurance Company, Abu Dhabi.
8. Involved in Functional Design, Technical Design and developing the custom forms and coding of Jewelery Manangement System of Salem Al Shueibi Jewelery, Abudhabi.
Software Engineer / System Analyst
1. Involved in project planning and scheduling for business applications and web products
2. Preparation of project proposals, Documentation of the product profiles, project reports, technical manuals and user manuals
3. Providing technical support to Marketing and Sales Team, Preparation of Marketing reports, Attending Technical Meeting and Software Product Demonstration
4. Actively involved as Business Analyst, System Analyst and designing for Business Applications
5. Oracle, SQL Server and mySQL Database Administration
6. Lead technical support team for Training, implementation and maintenance support for the products and the projects.
7. Facilitated numerous requirement reviews with subject matter experts, team members and clients, managing expectations, issues and scope.
SAP BW Consultant
1. Experienced full life cycle implementation of SAP BW.
2. Modeling - Info Cubes design, Info Sources, ODS Objects, Info Sets, Hierarchies, Multi Providers, Update rules, Transfer Rules, Info Packages using Administrative Work Bench.
3. Reporting - Experience in designing and developing Queries and Workbooks using Free Characteristics, Restricted key Figures, Calculated key Figures, Variables, Structures, Exceptions, Filters, Conditions and RRI using BEx Analyzer and BEx Query Designer.
4. Data Extraction - LO’s Cockpit, LIS, Flat Files Extraction & Generic Extraction.
5. Expertise in Performance tuning using Aggregates, Rollup, Compression, Partitioning and Indices.
COLLEGE TOPPER.