Store Manager
India Ltd
مجموع سنوات الخبرة :5 years, 11 أشهر
Store Manager (Barista coffee company India Ltd) Aug 2007 - Present
• Working in Barista Coffee Company India Ltd over a period of 5 years.
• Handling a store with Takeaway, Production with the team of 10brew members including chief brew master.
• Set the targets for the day and do suggestive selling while forecasting weekly and monthly sales targets.
• Responsible for creating a happy working environment in order to give the guests a good coffee drinking experience.
• Making sure Quality of the Product is as per standards and maintaining Cleanliness of the Store, Customer Service and accuracy.
• Reward and compliment the team members and help team building.
• Responsible for generating MIS Reports at store level which includes Purchases, Weekly Indenting, Consumption Pattern, Damages, Food & Beverage Sales tracking and Banking sales.
• Responsible for Maintaining HR policies and Procedures, payroll.
• Briefing Team Every day.
• Responsible for generating MIS at managerial level.
• Managing Sales mix (Beverage, food, add-on and merchandise segment)
• Manage Banking, sale analysis, profit/loss analysis & COGS (cost of goods sold)
• Responsible for HR reports which include maintenance of attendance sheet, leave records and document joining formalities and report to Regional HR office.
• Conduct team briefings and motivate staff to up sell and increase the sale.
• Encourage brew masters in creative coffee making and presentation skills.
• Responsible for Maintaining and implementing the Standard Operating Procedures of the company in the store.
Education Year School/College Percentage B.Com 2006 osmania university 50 Intermediate (M.P.C) 2003 Nagarjuna junior college 55.00%
Secondary School Certificate (S.S.C) 2001 St. mary's psm high school 58.00%