Field Engineer
ATS
مجموع سنوات الخبرة :10 years, 6 أشهر
Technical Support Engineer at ATS TECHNOLOGIES, JEDDAH
January 2015 - Present
Design and Develop system architecture based on customer requirements. Support on new system implementation and commissioning of CCTV and Intruder alarm system.
Collaborate with contractor, vendors on program management, including assistance with testing on new products and work as a liaison between vendor teams and electronic security technical support
Resolve customer requests, questions effectively, frequently requiring analysis of situations to determine best use of online or technical support resources
Informs customers of the appropriate support options that best fit the customer's needs .
Managing equipment used to control and monitor processes, systems and machinery in many different areas.
writing specifications and drawing up theoretical designs to create user- friendly interfaces.
writing technical reports and keeping up to date with developments in technology and regulations.
evaluating operational systems and recommending design modifications to eliminate causes of malfunctions or changes in system requirements.
pre engineering