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Nasir Shah SYED, Resident Data Center Engineer

Nasir Shah SYED

Resident Data Center Engineer·Najm for Insurance

Saudi Arabia

Master's degree, Information Technology

Work experience

Total years of experience: 19 years, 5 months

Resident Data Center Engineer

March 2022 - Present

Najm for Insurance

Riyadh, Saudi Arabia

March 2022 - Present

• Schneider DCE system Operations and troubleshooting.
• Daily readings of all Electrical Equipment’s. (Daily Check List)
• Monthly utilization report
• Initiating Management of Change (MoCs) for any changes to physical infrastructure in Data center.
• Daily report, weekly report, Monthly report quarterly and annual reports.
• Working with IT Team Leads for IT infra changes at Data center.
• Managing data center operations in 24/7 shifts.
• Escalating any pending work orders with Client area/central maintenance teams.
• Coordinating with vendors for activities in the Data center.
• EIR implementation.
• Final approval for rack installation of after checking power availability, space and cooling.
• Updating rack Layout for
• Dealing tickets assigned by NOC.
• Monthly PMR for InRow cooling, FCU, fire system and Generator/ATS
• Monthly PMR for UPS & batteries
• Power panels maintenances
• Lighting maintenance.
• Attending meeting on ongoing Activities.

Company industry:
Insurance & TPA
Job role:
Administration

Data Center Engineer

September 2017 - December 2021

Saudi Telecommunication

Jeddah, Saudi Arabia

September 2017 - December 2021

Below were the assigned tasks/responsibilities

• Monthly PMR for UPS & batteries
• Monthly PMR for rectifier & batteries
• In-row cooling, standalone, split cooling units maintenance
• Power panels maintenances
• Lighting maintenance.
• Fire Suppression access control
• EIR implementation.
• Final approval for rack installation of after checking power availability, space and cooling.
• Updating rack Layout for
• Dealing all tickets assigned by NOC.
• Monthly PMR for AHU, FCU, fire system and Generator/ATS
• Attending meeting with STC on ongoing Activities.
• Daily readings of all Electrical Equipment’s. (Daily Check List).
• BMS system Operations and troubleshooting.
• Monthly utilization report
• Initiating Management of Change (MoCs) for any changes to the physical infrastructure in the Data center.
• Daily report, weekly report, Monthly report quarterly and annual reports.
• Working with IT Team Leads for IT infra changes at Data center.
• Managing data center operations in 24/7 shifts.
• Escalating any pending work orders with Client area/central maintenance teams.
• Coordinating with vendors for activities in the Data center.

Company industry:
Telecommunications
Job role:
Information Technology

IT Support Engineer KSA

December 2014 - June 2017

Abdel Wahed Al Rostamani Motors

Riyadh, Saudi Arabia

December 2014 - June 2017

This was my 2nd industry type (automobile) in ERP field. I joined the company at a stage where all departments were having functional ERP, my role was to join the ongoing sub projects & conduct new development sub project as per need. My main responsibilities were
Understanding the workflow of all departments (Sales finance, after sales & procurement).
Analyze, gather requirement from user end & contact the correct agent in the development team to make required development by creating IMS. This responsibility included
I. Testing new developments made by developer & sharing the results with developer.
II. Performing UAT.
III. Updating developer to deploy new updates on production instance after successful UAT.
Get the approval from management if the development is a major one.
Application maintenance support.

Company industry:
Automotive Dealership & Distributor
Job role:
Information Technology

Site Engineer

February 2011 - November 2014

metaSOFT Trading Est.

Riyadh, Saudi Arabia

February 2011 - November 2014

The project was with Ministry of Interior-Saudi Arabia Hospitals. Customer types were Nurses, Technicians & Doctors and project objective was to run hospital workflow through ERP & put off manual work.
Main steps in the project were
Identifying user workflow, gathering requirement for ERP from all departments.
Sharing the collected information with ERP developer.
Testing the updates released by developer as the 1st level of test, developer was informed about any technical issue/decency in new developed patch.
Conducting UAT (User Acceptance Test) as 2nd level of testing. User objection was shared with the developer if was any.
Training was provided to users & signoff was taken. Updating Production instance by executing new tested/approved patches.
During each stage, Quality Assurance nurse was available to support & progress.
SQL Server 2008 R2, was used as a database tool, main responsibilities included
1- Database backup from Production instance & restore on Test instance
2- Deploying new patches on Test/Production instance
3- Executing different scripts on test/production instance.
4- Tuning database to improve application speed.

Main development made during the project were
1- Data Archiving: patient manual medical information was uploaded to patient file in HMS (Hospital Management System)
2- Laboratory Analyzers connection with HMS application: Interface was created between Lab analyzers & HMS application to transfer result values directly to application.
3- Patient Biometric Database: registered patients finger scan in HMS database for patient correct identification.
4- Image processing: radiology department uploaded x-ray image to HMS.
5- Dental chart.
6- Reports were created that were used by different departments.
7- Alert system for different modules.
a. Drug/food allergy alert for physician.
b. Patient medication for dispensing department
c. New appointment alert for physician

Company industry:
Software Development
Job role:
Support Services

LAN Administrator

January 2009 - October 2010

National University of Science & Technology

Islamabad, Pakistan

January 2009 - October 2010

The job had below roles

100 plus users included in active directory
• Active Directory Management /Administration.
This task having deploying GPO for different user groups, adding/creating new users, assigning different access to users/groups.

• Local Area Network administration & Maintenance
Administrating local area network, extending networking as management instructions. Maintaining LAN, troubleshooting different issue to related to LAN.

Company industry:
IT Services
Job role:
Information Technology

Network Administrator

July 2006 - December 2008

Virtual University Campus

Peshawar, Pakistan

July 2006 - December 2008

The Job had below roles

•Maintain network performance by performing network monitoring & analysis, & performance tuning; troubleshooting network problems; escalating problems to vendor.
•Prepare users by designing & conducting training programs; providing references & support.
• Meets financial requirements by submitting information for budgets; monitoring expenses.
•Protects organization's value by keeping information confidential.
•Preparing Computer Lab for online exam.
•Accomplishing organization goals by accepting ownership for accomplishing new & different requests; exploring opportunities to add value to job accomplishments.

Company industry:
IT Services
Job role:
Information Technology

Education

Virtual University Of Pakistan

July 2006

July 2006

Master's degree, Information Technology

Pakistan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

I completed my Master Degree in the year 2006 and my area of specialization is Information Technology.

Board Of Intermediate & Secondary Education

August 2001

August 2001

High school or equivalent, Science Subjects

Pakistan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

I completed my F.Sc (Faculty of science) in the year 2001.

Board of Intermediate & Secondary Education Islamabad

July 1999

July 1999

High school or equivalent, Since Subjects

Pakistan

GPA (point): 2.6 out of 4

GPA (point): 2.6 out of 4

I completed my S.S.C( Secondary School Certificate) in the year 1999.

Skills

Engineering

Expert

Data Center Architecture

Expert

operations

Expert

Data Center

Expert

Data Center Operations

Expert

Routine Maintenance Planning & Execution

Expert

Team Management

Expert

Future Planning

Expert

Oracle

Expert

SQL

Expert

Software Testing

Expert

ERP

Expert

Software Implementation

Expert

Languages

English

Expert

Urdu

Native Speaker

Arabic

Intermediate

Hobbies and interests

Social Work

Try to reach needy people & provide possible support.