Resident Data Center Engineer
Najm for Insurance
Total des années d'expérience :17 years, 3 Mois
• Schneider DCE system Operations and troubleshooting.
• Daily readings of all Electrical Equipment’s. (Daily Check List)
• Monthly utilization report
• Initiating Management of Change (MoCs) for any changes to physical infrastructure in Data center.
• Daily report, weekly report, Monthly report quarterly and annual reports.
• Working with IT Team Leads for IT infra changes at Data center.
• Managing data center operations in 24/7 shifts.
• Escalating any pending work orders with Client area/central maintenance teams.
• Coordinating with vendors for activities in the Data center.
• EIR implementation.
• Final approval for rack installation of after checking power availability, space and cooling.
• Updating rack Layout for
• Dealing tickets assigned by NOC.
• Monthly PMR for InRow cooling, FCU, fire system and Generator/ATS
• Monthly PMR for UPS & batteries
• Power panels maintenances
• Lighting maintenance.
• Attending meeting on ongoing Activities.
Below were the assigned tasks/responsibilities
• Monthly PMR for UPS & batteries
• Monthly PMR for rectifier & batteries
• In-row cooling, standalone, split cooling units maintenance
• Power panels maintenances
• Lighting maintenance.
• Fire Suppression access control
• EIR implementation.
• Final approval for rack installation of after checking power availability, space and cooling.
• Updating rack Layout for
• Dealing all tickets assigned by NOC.
• Monthly PMR for AHU, FCU, fire system and Generator/ATS
• Attending meeting with STC on ongoing Activities.
• Daily readings of all Electrical Equipment’s. (Daily Check List).
• BMS system Operations and troubleshooting.
• Monthly utilization report
• Initiating Management of Change (MoCs) for any changes to the physical infrastructure in the Data center.
• Daily report, weekly report, Monthly report quarterly and annual reports.
• Working with IT Team Leads for IT infra changes at Data center.
• Managing data center operations in 24/7 shifts.
• Escalating any pending work orders with Client area/central maintenance teams.
• Coordinating with vendors for activities in the Data center.
This was my 2nd industry type (automobile) in ERP field. I joined the company at a stage where all departments were having functional ERP, my role was to join the ongoing sub projects & conduct new development sub project as per need. My main responsibilities were
Understanding the workflow of all departments (Sales finance, after sales & procurement).
Analyze, gather requirement from user end & contact the correct agent in the development team to make required development by creating IMS. This responsibility included
I. Testing new developments made by developer & sharing the results with developer.
II. Performing UAT.
III. Updating developer to deploy new updates on production instance after successful UAT.
Get the approval from management if the development is a major one.
Application maintenance support.
The project was with Ministry of Interior-Saudi Arabia Hospitals. Customer types were Nurses, Technicians & Doctors and project objective was to run hospital workflow through ERP & put off manual work.
Main steps in the project were
Identifying user workflow, gathering requirement for ERP from all departments.
Sharing the collected information with ERP developer.
Testing the updates released by developer as the 1st level of test, developer was informed about any technical issue/decency in new developed patch.
Conducting UAT (User Acceptance Test) as 2nd level of testing. User objection was shared with the developer if was any.
Training was provided to users & signoff was taken. Updating Production instance by executing new tested/approved patches.
During each stage, Quality Assurance nurse was available to support & progress.
SQL Server 2008 R2, was used as a database tool, main responsibilities included
1- Database backup from Production instance & restore on Test instance
2- Deploying new patches on Test/Production instance
3- Executing different scripts on test/production instance.
4- Tuning database to improve application speed.
Main development made during the project were
1- Data Archiving: patient manual medical information was uploaded to patient file in HMS (Hospital Management System)
2- Laboratory Analyzers connection with HMS application: Interface was created between Lab analyzers & HMS application to transfer result values directly to application.
3- Patient Biometric Database: registered patients finger scan in HMS database for patient correct identification.
4- Image processing: radiology department uploaded x-ray image to HMS.
5- Dental chart.
6- Reports were created that were used by different departments.
7- Alert system for different modules.
a. Drug/food allergy alert for physician.
b. Patient medication for dispensing department
c. New appointment alert for physician
The job had below roles
100 plus users included in active directory
• Active Directory Management /Administration.
This task having deploying GPO for different user groups, adding/creating new users, assigning different access to users/groups.
• Local Area Network administration & Maintenance
Administrating local area network, extending networking as management instructions. Maintaining LAN, troubleshooting different issue to related to LAN.
The Job had below roles
•Maintain network performance by performing network monitoring & analysis, & performance tuning; troubleshooting network problems; escalating problems to vendor.
•Prepare users by designing & conducting training programs; providing references & support.
• Meets financial requirements by submitting information for budgets; monitoring expenses.
•Protects organization's value by keeping information confidential.
•Preparing Computer Lab for online exam.
•Accomplishing organization goals by accepting ownership for accomplishing new & different requests; exploring opportunities to add value to job accomplishments.
I completed my Master Degree in the year 2006 and my area of specialization is Information Technology.
I completed my F.Sc (Faculty of science) in the year 2001.
I completed my S.S.C( Secondary School Certificate) in the year 1999.