NASORO MWALIMU

• Established relationships with new customers
• Maintained relationships with existing customers
• Strived to improve customer satisfaction through excellent customer service
• Identified and responded to client needs
• Kept a high level of knowledge about existing products and new products
and
• services as they come in
• Followed up on customer orders as necessary
• Anticipate the needs of clients and address them accordingly
• Met with customers to determine their specific needs and wants, making
suggestions as appropriate

• Researched, wrote, and edited news articles for publication in online
platforms.
• Conducted interviews with key stakeholders and experts, ensuring accurate
and compelling content.
• Utilized Adobe softwares for audio production.

• Stored and arranged stocks for ease of issuance, maintains cleanliness and
orderliness of storerooms.
• Issued materials and supplies per approved requisitions.
• Kept records of materials received or issued.
• Initiated purchase requisitions for Finance materials and supplies, assists
purchasing department.

• Assisted in the creation of multimedia
• content, including videos, podcasts, social media posts and writing of news
articles.
• Managed social media accounts, increasing engagement by 30%.