Regional Business Development Manager
Cisco Systems - United Arab Emirates
مجموع سنوات الخبرة :18 years, 10 أشهر
• Acted as a central point and proactively interlocked best practices / case studies across regions
• Interfaced with internal stakeholders and articulated the most important & relevant use cases for customers
• Helped customers look at the business value including business benefits, approach and methodology for suggested solutions
• Regularly interlocked with sales, account teams and delivery to uncover new strategic needs
• Defined and qualified sales opportunities, resolved engagement scope and cost projections, formulated potential solutions based on customer requirements
• Navigated across the company to identify and secure critical resources needed to develop the best solutions for customers
• Developed and/or influenced budget proposals and business cases for innovative solutions
• Produced compelling levels of effort, quotes and contracting documentation and helped drive the presented solutions to a successful booking
• Assessed Delivery and Commercial risks
• Facilitated smooth transition to Delivery teams once deals achieve booking stage
• Maintained a good understanding of the various market trends, headwinds and tailwinds to support theatre teams in positioning suggested solutions
• Provided services strategy through smart technologies for cities, buildings, and mobile operators, for transformational projects in the EMEAR region
• Supported Smart City/Community and Smart Buildings technical solution proposals working closely with local and global players, providing a comprehensive understanding of the smart estate landscape through innovative and proven technologies
• Worked on delivering Smart Destination Technologies for Mega Projects in UAE and KSA
• Worked with the stakeholders of a leading company in Riyadh KSA to identify, prioritize and develop the smart services portfolio for its flagship headquarters
• Developed comprehensive go-to-market assessments & strategies for service providers in EMEAR region
• Conducted business discovery sessions with stakeholders in order to gather requirements needed to build smart services for a leading smart city in the UAE
• Coordinated with smart city/building vendors in order to define the ultimate user experience for suggested smart services
• Managed various projects with cross-functional team resources; prioritized-assigned-followed up on daily tasks, organized team meetings
• Conducted discussions with vendors and suppliers to ensure e2e solutions; prepared RFP
• Prepared business cases, presented qualitative and quantitative assessment for adopting/not adopting a specific solution/service or technology to top management
• Managed content aggregators and lead e2e discussions with providers in order to secure and animate content for the operator’s content related projects
• Contributed in the yearly projects roadmap
• Gathered market data, operators KPIs and prepared a quarterly study about the operator’s strengths and weaknesses compared to the operators in the MENA region
• Analyzed and suggested technologies/services that would allow the operator to get out of its comfort zone and offer non-traditional services to businesses and individuals
• Met with customer: gathered requirements, provided consultancy and suggested marketing use cases that met the customer needs
• Ensured customer satisfaction and clear software stack understanding by conducting customer workshops
• Designed/Implemented and Lead software customizations through tailored marketing use cases for telecom companies worldwide on NSN’s intelligent network (IN) using SL - Nokia Siemens Networks proprietary language
• Established a successful collaboration between business and technology teams across continents by bridging the communication gap
• Effectively contributed in the creation of a new synergetic and high-performance development team in Lebanon
• Coordinated with NSN’s global training team on an adaptation of SCRUM to NSN’s existing project management approach and conducted presentations on SCRUM to the local team
• Helped reduce cost by doing in-house projects that were previously assigned to external companies
• Encouraged open communication among team members which helped in removing impediments, sharing the knowledge, and speeding up the delivery process
• Frequently traveled to attend workshops and support customers worldwide on NSN’s intelligent network
• Created and deployed a complete on-demand "Backend-as-a-Service" cloud (Apstrata®) for web and mobile applications
• Helped keeping projects on time by acting as a scrum master and making sure team adheres to scrum theory, practices, and rules
• Attended in-house trainings on scrum methodologies
• Gained experience in all development cycle phases and successfully applied waterfall and agile (SCRUM) methodologies
• Developed and deployed E-Business applications (Zain, Mtc…) under J2EE environments using Autoforms®, a rapid E-Business development platform powered by a business process automation engine
• Worked as a contractor for Vignette® and Vidavee®: delivered video publishing technologies through a “Software as a Service” (SaaS) model
• Implemented intranet applications using Autoforms portal
• Designed and implemented J2EE applications using FlowBuilder (an integrated J2EE development framework behind the IBM Lotus Component Designer)
• Contributed effectively in building modules and components for ProjExec™, a J2EE solution for project management and collaboration for distributed teams, which figured as a multi-award winner application in IBM LotusSphere 2006 - Florida
• Built web components and portlets using FlowBuilder for IBM Workplace Services Express (WSE 2.5)