Social Media Community Manager
Team Whale
Total years of experience :2 years, 2 Months
• Served customers by providing product and service information and
resolving product and service problems.
• Attracted potential customers by answering product and service questions
and suggesting information about other products and services
• Helped customers with complaints and questions and gave customers
information about products and services.
A civil engineering graduate with experience in civil construction works. I have a strong foundation in construction, project engineering, safety inspection, site works documentation, and operational support, with knowledge of construction methods in industrial areas. I possess excellent interpersonal skills, am an analytical thinker, am results-driven, and have problem-solving techniques. Not only that, but I am proficient in computer skills, including AutoCAD and MS Office Suite, and report writing and communication skills. Furthermore, I have experience working as an interpreter, customer support, and medical interpreter/customer service. I have also volunteered as an interpreter for UNHCR, in Kuala Lumpur, Malaysia. I am a hardworking team member with high attention to detail and am focused on the success of the organization.