Nasser Al Mualla

Actively participated in and contributed to archaeological excavations at
prominent sites including Failaka, Subbiya, and Dalmun City.
Conducted detailed documentation, classification, and preservation of recovered
artifacts and structures in accordance with international standards.
Collaborated effectively with multidisciplinary teams to analyze findings,
significantly enhancing the understanding of regional history and culture.
Assisted in the management and protection of cultural heritage sites under the
NCCALs jurisdiction.

Delivered high-quality service to bank customers, addressing inquiries, resolving
issues, and managing account-related transactions.
Achieved a strong performance record, including a successful year with excellent
Key Performance Indicators (KPIs).
Utilized Customer Relationship Management (CRM) tools and call center
applications to maintain accurate records and enhance the customer experience.
Demonstrated strong conflict resolution and problem-solving skills in a fast
paced financial environment.
Promoted banking products and services, contributing to the branchs sales and
customer retention goals.